Originally Posted by tennisguru

I’ve had several instances of “debating” with a scheduler over their error. It inevitably leads to a 5-10 minute hold, but when they pick back up with the “we’re removing the trip from your schedule”, you can just hear it in their voice.i don’t know what to call it (defeat?), but it’s definitely the opposite of the confidence they excused when they stood firm on their incorrect point. They never explicitly state they were wrong or apologize for it, but of course the simple fact they are having to fix the error is its own admission. A wick and simple “thank you” from me tends to be there end of the call.

The best was when a scheduler tried to argue with me that there was a contractual rest release at 1800 on your last LC day before a non-golden X day (this affected my 30/168 legality).

Scheduler, after arguing for several minutes: it’s in the contract, would you like me to give you the reference?

Me: yes, I would love to have the reference!

Scheduler after a 5-10 minute hold: we’re removing the rotation and placing you into 30 hours rest right now. Good bye.

Me: thanks, bye!

I know, I know, you all can blame me for the company instituting pre-posted rest… 😆