Piper survey letter...
First, thanks to all crewmembers who participated in the survey. We received more
responses than expected and the majority of the comments we received were positive and
helpful. In total, 232 pilots and 300 flight attendants responded. Based on the size of our
pilot group, we did not achieve a large enough sample size to legitimize the survey. While
the response was strong among flight attendants, only CVG flight attendants responded in
large enough numbers to make valid assumptions about the feelings of the CVG FA group
as a whole.
Uhhh...OK?!?
So more folks responded than expected, but not enough to get reliable data? Does this mean Comair went ahead with a survey that they expected to fail?
As far as the comments being "positive and helpful", the 12 or so comments in the memo were "positive" in that they demanded changes without using profanity, so I guess that could be called positive. Helpful? Each suggestion was answered with a reason why it can't be done.
But I'm sure things will get better at Comair now that the survey is complete. Unless Comair decides to rethink their company strategy again (has it been 23 days yet?)