Give me a break. Any organization with thousands of people all taken from the same applicant pool, prospective pilots, is going to be very similar if not downright indistinguishable. SWA people are no different, no better, no worse than the guys and gals at any other major US airline. I do agree that the employment atmosphere and culture at SWA is probably better than some other airlines but as far as the jerk ratio being any lower, I seriously doubt it.
Before you tell me that SWA screens all applicants for a certain personality type, which they probably do, tell me what major airline does not.
OBTW thats one more "jerk" than I flown with at DAL in the last 9 years.

Scoop