I thought this was common knowledge, since it was among the first things explained to me when I first came into the company a little over a year ago. This explains why we may occasionally fly a route with little or no pax, because it makes no difference, since all seats have already been bought and paid for by Big-D. We only provide the end service, with big-D doing all the marketing, booking, and all the other things associated with filling seats.

Earlier this year I took 3 hour maintenance delay, they end up moving our pax over to next scheduled flight, but we still flew our originally scheduled flight, be it with an empty airplane, only 15 minutes apart from the other flight. One may think this makes no sense, except when you consider our primary goal too D is driven by completion factor, not pax loads.