Keep harpooning. Ask for a supervisor, call a different time, etc. It has nothing to do with being an approved program. The only part that nedds to be approved is the vendor, and they take care of that. You qualify for the worker's improvement program and one of their stipulations is to "help attain a license, certification, etc, that will help you secure employment in your field". Just keep bothering them. Another thing is, it is funded on yearly basis. Next month an entire funding year begins anew and better/easier chances to get your petition approved. BTW, go to the WIA site on your State, take their questionare, then they'll make an appt for you with a counselor. That's the person who decides.