Do you think that the pilot's caused your problem? I used to work at Pinnacle and that was normal for DTW, lousy yes, but that's what happens when the competitor provides your ramp services. No offense to anyone at Mesaba, it's not your guys fault, who wouldn't take care of their own company first?

As far as jump seating was it a Pinnacle station agent or NWA? Try taking the problem to your jump seat committee instead of posting on a message board. Things don't get fixed unless you take them to the right people.