I am sorry you have had those problems.

The ramp wait isn't a Pinnacle problem, it's ours.
Unfortunately, the DTW work ethic isn't what we would hope for. And even though we are Mesaba, we wait for the rampers too.

I find your gate problems disturbing because they are Mesaba too, I think. I have never had those problems, but I certainly believe you.

Now, there may be a problem when it comes to our gate people trying to communicate with the 9e dispatch or load control and our gate people just don't want to deal with it anymore. It shouldn't happen.
Contact your Union jumpseat Rep. He will call the 9e Rep and try to work it out. I have seen 9e pilots call the NWA Jumpseat Rep pretty late at night when there were uncooperative gate people.

If you would like you could pm me the details and I will contact the Mesaba Jumpseat Rep. It's an internal problem, we should be involved.

Again I am sorry. With all the industry in the crapper we need to do a better job looking out for each other.