Give me a break... as previously posted the root of the problem lies in the fact that we're talking about DTW here. THe work ethic is some of the worst I've ever seen. You see the same issue over at mainline, to a certain degree. On top of the the ramp/gate positions pay like you know what... who you gonna attract with those wages? Mesaba is constantly trying to fix the problems quite contrary to your belief Higney. Oh yea... we at XJ wait to park too. Stop trying to create this victim image. Nobody is immune here. IN the end, no matter who is running the ramp, there is no excuse for rude and lazy behavior.

The majority of the agents and rampers try their best given the tools they have. I've never had a problem with an agent and their authority... because I let them know if they're overstepping their bounds and politely push them in the right direction.

My favorite question to the PCL folks is this... do you think the ramp/gate issues would be better if Pinnacle ran the ramp in MSP and DTW?