Originally Posted by
bored
Give me a break... as previously posted the root of the problem lies in the fact that we're talking about DTW here. THe work ethic is some of the worst I've ever seen. You see the same issue over at mainline, to a certain degree. On top of the the ramp/gate positions pay like you know what... who you gonna attract with those wages? Mesaba is constantly trying to fix the problems quite contrary to your belief Higney. Oh yea... we at XJ wait to park too. Stop trying to create this victim image. Nobody is immune here. IN the end, no matter who is running the ramp, there is no excuse for rude and lazy behavior.
The majority of the agents and rampers try their best given the tools they have. I've never had a problem with an agent and their authority... because I let them know if they're overstepping their bounds and politely push them in the right direction.
My favorite question to the PCL folks is this... do you think the ramp/gate issues would be better if Pinnacle ran the ramp in MSP and DTW?
While I dont disagree that the personnel may be a PART of the problem let me share this story from yesterday while doing out and backs from DTW. First turn back, parking on the outside, we got to the gate 10 minutes before scheduled block in. We're stopped with the brake set going on 10 minutes, when a Saab pulls up next to us, gets parked almost immediately. We were parked about 5 minutes later.
Next turn, again outside of the alley, we're parked with the brake set for about 5 minutes. A Saab pulls up a few gates away, gets parked within a minute or two. A few minutes go by and another Saab asks on ground if we can pull up so they can get by. CA says no go....zipper road obscured by snow, doesn't feel comfortable pulling up more. I call ops tell them we're blocking a Saab in the road and need to get parked...Within 2 minutes rampers come from the gate next door that was getting ready to push and park us. It may have been coincidental timing yes, but I had to ask myself; how much longer would we have sat there if we were blocking a 9E RJ and not a Saab.....food for thought