A few months ago I purchased, on-line, a coach round trip ticket, on NWA, from BDL to SAN. Then I called NWA and used some frequent flyer miles to upgrade to first class on all 4 legs. I'm playing in the National Doubles tournament next month in Phoenix, and so the other day I purchased, on line, thru cheapfares.com, a round trip ticket on Delta. Again, in coach. I then called Delta and asked if I could use some of my NWA miles to upgrade my Delta flights to first class. Their response was not only NO, but HELL NO. They told me that the class of ticket didn't qualify for an upgrade. That had never happened to me flying NWA.

JJ