Don't know about you, but as far as I see it we are on the same team, working under the same rules and, for the same cause for the same company. A management team going against a crew of 34.000... Yeah, I really see it as all good. I don't know if it ever has been tried out but why not think outside the box? I also believe that if a customer buys a Delta ticket to fly on a Delta airplane, she or he should be served by Delta customer service reps AND Delta crew. I.o.w. the solution to the scope is to have no scope at all but to have the entire crew flying the Delta colors under one umbrella. Really !