Originally Posted by
contrails
Based on information from three different people I've talked to in the past month or two, I think this is what I am going to do next time (this MacBook just froze an hour ago...had to do the CTRL+ALT+DEL equivalent again).
What operating version are you running? What are you doing when it crashes?
The difference (usually) between a MAC and PC is when a PC crashes, the whole thing crashes. If a program in MAC crashes, it does not crash the whole computer and must force it to quit a program giving you problems.
Pushing the power button on a MAC which some believe is the same as Control-Alt-Delete, is very very bad for a MAC.

That's what the Apple Techs atleast told me. While it might look like it's crashed, it probably didn't. MAC OS X for Dummies was a great guide for me, hence the dummy part.