Professionalism isn't something that comes from the outside. It's internal. I don't care what the traveling public thinks because they don't care right up to the point where the **** hits the fan. I care about how I proform my job. I care about how I fly. I even care about the appearance that I show to the world. I will proform my job to the best of my abilities. I won't let the performance of others to dictate the the job I do. My CEO may be a cheat, my co pilot may be grumpy, my cabin crew can be bickering, and my profession may be on the slide, but I will be a professional. Not because of the customer, but because I expect it from myself.