My shoes are clean, my uniform is clean and pressed, my shave is tight and neat, my hair is cut. I treat the passengers with respect. I treat my crew with respect. I treat my co workers with respect, and I treat management with respect. This is not to say that I dont occasionally do something out of line, or sometimes get a grease smear across my shirt. Or don't have it perfect. But I wear my blazer year round, I always wear my hat, and every time I go to work I try to exibit professionalism. Beyond this, I am not proud of my company. I am however, proud of my position, and proud of the uniform. Someone said that its hard to be professional when you are not appreciated, when you are treated like a child etc. That is the wrong way to look at it. When you are treated the worse you need to act the most professional. Wear your hats, clean your uniforms, show up to work, and do you jobs to the best of your ability so that we can show the company that we actually care about our jobs, that we are professionals and as such we deserve respect. maby then our negotiators will have a foot to stand on. Until then, if you look like a truck driver, you will be treated as such. If you act like one, expect it as well. Respect is EARNED it is not given.
Just my 2 cents.