Hey Eric,
CAL screwed up.............but your pot shot welcomes the response, "so Eric, what airline do you work for that has NEVER screwed up, becaused I'd love to send my congratulations to you and your co-workers for having the "perfect airline"? I'm sure you won't post who you work for (I have my notion that you probably don't work for anyone because you REFUSE to let us know. Please Eric, put us out of our misery, just WHO DO YOU WORK FOR? Simple question, simple answer. I'm sure you'll refuse as always.............