Thanks for the responses, I will try to find out who my jumpseat coordinator is. But as far as it being my own airlines responsibility, that is not the problem. I am IN CASS and I even was denied a seat on continental express once because even though they pulled up all my info, they couldn't get my picture to work. It works on every other airline and at every other station I have tried, it is only continental out of Atlanta. Now I also know about the rule about D12, and there is never anyone there so I always go to a gate and ask if someone can come over to help me, and usually they do, only to find out "CASS is down." I actually have not met the disgruntled lady yet, Ill look forward to it :-P And then as far as needing CASS for the cockpit, I understand that is the actual rule of CASS but the POLICY of Continental out of Atlanta (according to some gate agents) is that I have to be in CASS to even get a seat in the back. I have had gate agents actually threaten the crew to report them if they let me on without being CASS approved for a seat in the back (maybe that was the disgruntled lady....) And I have had other gate agents tell me they will not let me talk to the crew even because they can't let me on the flight (again, with seats in the back) Crazy I know! So anyway I guess I will have to discuss this with my airline's jumpseat coordinator and see if they can help.