Quote:
Originally Posted by H46Bubba
Just to be fair to XJ they had some Delta North flights divert and were in line to be handled before the XE flight. When they made the arrangment to help out XE, they didn't have their own diverts. Now the agent made a bonehead move by telling the dispatcher that "she has to go" and not contacting the station manager and getting them involved. She obviously didn't want to take resposibility for the Continental pax; most likely due to fear of getting in trouble with the TSA.
Or more likely the agent(s) didn't think it was their problem to stick around and help resolve.. Hell, we have major partners we fly for that won't handle diversions if it's after hours. You honenstly think another carrier is going to bend over backwards and help? Was the Mesaba station manager in RST ever notified or did he/she find out about this the next morning?