Thanks all,

The agent was not rude to me, but seemed to truly believe what she was saying to me. However, she seemed to believe that NAC was not a CASS participant, which we all know is false. I didn't argue with her because I didn't absolutely NEED to get to DFW. Plus arguing never gets anything accomplished. I was just wondering if anybody else had encountered this in the past. Thankfully my schedule is flexible regarding my trip to DFW and I will be taking a less direct route on company aircraft this weekend instead of attempting an offline commute. Hopefully this will cost me few less gray hairs in the long run. Although that is doubtful since it will take a few hours longer to get to destination.

Thanks again for all the input,
FB