I rode home on AA today actually for the first time in months. I remember why I do not like riding with them. The agents were indeed rude, as they usually are. I followed procedure, listed myself by calling the number, and waiting a few feet from the podium before being called up.
I got the last seat in coach, a middle seat between someone that had the most horrible halitosis you could ever imagine. And first class was half empty. AA has never upgraded me to first, not even the crews have. I think it's pitiful really. I bend over backwards for everyone, including many AA folks commuting in and out of ORD. I'll always enjoy giving them a free ride, but perhaps I should stick them next to the lav from now on.
What happened to taking care of each other? Jumpseating on DAL is night and day from AA. They are always last on my list of options. But at the end of the day, it is a lift home, so thanks AA for that at least. It was appreciated.