Originally Posted by
AZFlyer
Wow. Unbelievable. Was there any remorse or apology from that awful gate agent? That's angering just reading about it.
Obviously it would be an unprofessional act, but thats the kind of situation where, on the inside, you would just love to rub it in their ignorant face that they (the gate agent) were wrong.
No remorse whatsoever... just the typical attitude of " I'M SO POWERFUL THAT I CAN DECIDE WHO GETS ON OR NOT OR WHEN THE FLIGHT LEAVES... I'M JUST GOING TO DO THIS BIG LAST FAVOR TO YOU PAIR OF MORTALS...."
When we landed I told her to contact her Jumpsat coordinator right away and if he/she had any questions, they could call me and I'll gladly speak out.