good grief people. utopia does not exist. add up the ledger, and an honest opinion will admit fdx has done us all well. whining will not change the direction. what you need is cogent leadership, not pontification from every direction. take charge, lead don't follow. and remember to put yourself in the other guys shoes. my dad once said that in union negotiations, you knew you were on track when everyone was a little let down. be the professionals you are. and yes, i have the background to say that.