View Single Post
Old 08-20-2010 | 05:07 AM
  #9  
DAL4EVER's Avatar
DAL4EVER
Gets Weekends Off
 
Joined: Mar 2007
Posts: 1,597
Likes: 0
From: 88B - Loud Pipes Save Lives
Default

Originally Posted by viking767
Why would they not deliver for a non-rev?
Is that company policy?
I have had both AA and SK deliver non-rev bags to the door.
Cost. It is between $75-100 to deliver a bag. Since we paid nothing for the ticket, we are non contributing zeroes as far as getting bags delivered to us.

The problem I ran into a few months back is that your bags can end up in purgatory. I was traveling out of PIT-ATL and our bags didn't make the flight. They sat in PIT for three days because you have to get a file started for them to initiate a lost bag return. However, as a non-rev they don't do files. Ergo, my bags were stuck in PIT. I was getting so frustrated over the whole thing I nearly JS'd up to PIT to retrieve in person my lost bags. Finally after getting several managers involved were we able to get the bags sent to ATL. Total hassle.
Reply