Originally Posted by
viking767
Why would they not deliver for a non-rev?
Is that company policy?
I have had both AA and SK deliver non-rev bags to the door.
Cost. It is between $75-100 to deliver a bag. Since we paid nothing for the ticket, we are non contributing zeroes as far as getting bags delivered to us.
The problem I ran into a few months back is that your bags can end up in purgatory. I was traveling out of PIT-ATL and our bags didn't make the flight. They sat in PIT for three days because you have to get a file started for them to initiate a lost bag return. However, as a non-rev they don't do files. Ergo, my bags were stuck in PIT. I was getting so frustrated over the whole thing I nearly JS'd up to PIT to retrieve in person my lost bags. Finally after getting several managers involved were we able to get the bags sent to ATL. Total hassle.