I guess it's possible that "the math" per se may not invalidate the outsourcing model. But does the math include lost customers due to the bad experience they had with what they thought was a Delta flight? And don't forget to include in "the math" the number of customers that avoid booking Delta because of the customers that told them of their bad experience. This is the sort of thing that is hard to quantify, yet can have a profound effect on the success of a company. For anyone who is really familiar with (and thinking objectively about) the differences between our mainline product and our DCI product, our current outsourcing model should be invalidated.

Slow, your mindset appears to be consistent with the mindset of our management. In other words, our management seems to look at everything from a pure "numbers" standpoint. Business is not that simple. The numbers do not always tell the whole story. There are more things to consider.