Originally Posted by
acl65pilot
Well Carl, I cannot respond for what your reps do, but the reps I have return e-mails and phone calls very quickly. The previous guys did as well. That is something that I think needs to be a given if you opt to take the job. The phone is always on, because as a rep unless you are on mandatory rest, is a full time job.
It is a commitment. If you are in 20, the rest of the guys I know up there seem to like the three representing you currently.
My LEC Reps have always gotten back to me in a timely manner, and I really appreciated their responses even if it was conflicted with my ideas. But, what I NEVER have received is a response from Moak on anything I contacted directly him about. I have sent him 5 emails during my tenure at DAL and not once did I ever get any type of response. Each email requested a direct response of some type but I was completely "blown off" by him.