Exactly. And the fact that management has not lifted one finger to even try to make it right speaks volumes about the true "relationship" we have.

The other point you are making that I think is really key...

There are many intangible benefits to taking good care of your employees. SWA understands this. As a business owner, you obviously understand it. In the past, the really successful businesses have understood this and have considered paying more for better/happier/more productive employees to be a competitive advantage. In today's world where the bean counter mentality seems to dominate much of American business... not so much. One of the main flaws I see with LM's proactive engagement approach is that it has allowed our management to make this critical mistake without most of the normal consequences. Ultimately, I think this is bad for Delta and it is certainly bad for all of our careers.