The same customer came in today and said that Santa Purple came through with flying colors. Once the package was located, no fewer than 3 different people tried to call her home to let her know. She said that between early Dec 22 to Dec 24, she was put on hold for probably a total of 7 hours, but it was worth it to see her grandson's expression on Christmas Day.
She asked me to thank everyone. So, thank you everyone.