From the United Daily:


Flight attendant reminisces on decades of top service in the skies For decades, our flight attendants have been gracing the skies with their commitment to safety and customer service. This week, CBS News featured CO Flight Attendant Norma Heape in a segment. The piece highlights Norma’s 53-year career with the airline and her devotion to flying. Describing her career, Norma shares that she’s fortunate to have found something that she enjoys and that she has never lost the love of flying and serving people.


Isn't this the FA Norma that stuck her hand in the face of a 777 Captain and told him she was off duty and didn't have to listen to him at the hotel sign-in desk?