Hello XXX -
Profiles that have been updated since November 2008 must be activated in order to be accessed. Profile activation can only be performed from an activation email titled “Pilot Credentials Profile Activation”.
Those who have updated their profile since November 2008 should receive an activation email on or before January 16.
All Profiles that have not been updated since November 2008 have been de-provisioned and are not eligible for activation.
If you have not updated your profile since before November 2008, please visit
FedEx.PilotCredentials.com and press "Sign up!" on the Home Page to create a new profile.
If you have updated your profile since November 2008 but no longer have access to the email address in your profile and/or do not receive an activation email on or before January 16th, please contact us at
[email protected]. Be sure to include your full name, permanent address, previous email address if applicable, contact phone number, and current email address to expedite processing of your request.
Thank you,