Originally Posted by
iahflyr
Keep this is mind as tensions between pilots and the company heat up in the future.
Our customers are the reason that we are employed. Their revenue keeps us employed and pays our salary. No matter how upset I get with the company, I would never do anything to upset a customer. Likewise, no matter how upset I am, I will never forget to keep a positive attitude and relationship with our customers. This story is a great example of a crew doing this, despite all the labor tension in the air.
The "old" United pilots forgot this in 2000. Now look what happened.
We can ask for any contract we want, but it won't mean anything unless we have happy customers buying tickets on our airline, effectively paying our salaries.
Don't ever forget who we work for.
We work for ourselves ... the pilots as a brotherhood. I certainly don't work for the management that has raped me and has taken undue wealth from the company who's airplanes I fly. While I applaud this pilot for paying respect for a fallen military family ... I'll do much more for the customers when I'm paid what I'm worth! I'll stike as soon as the times comes and IT WILL negatively affect the customers. Let's not forget the customers don't come to UCAL for what we do ... they come for the cheapest fare ... and I'll treat them as such.
And bye the bye ... the summer of love in 2000 wasn't the pilots. It was the weather. C2000 was a result of Dubinsky leveraging the pending USAIR merger ... NOT the management caving AFTER the summer was over ... Ocotber 2000. Think about it ... October after the summer rush was over and manpower shortages were over and the USAIR merger just coming up before the DOJ?