Flight Diversion
#1
Flight Diversion
Oh dear. What has happened to my beloved hometown airline?
https://www.seattletimes.com/busines...or-passengers/
https://www.seattletimes.com/busines...or-passengers/
#2
Banned
Joined APC: Dec 2018
Posts: 648
Oh dear. What has happened to my beloved hometown airline?
https://www.seattletimes.com/busines...or-passengers/
https://www.seattletimes.com/busines...or-passengers/
#3
Should come as no surprise that there's no leadership at Angle Lake. Just a bunch of accountants who are running this place based on performance metrics and spreadsheets. There seems to be a general lack of empathy towards taking care of the customers (oh, I'm sorry, "guests") when something goes sideways.
It doesn't even have to be a diversion. I witnessed first-hand how our own CSAs in SEA closed the door on a runner 12 minutes prior to push. Then, they proceeded to argue with him. The FO (who was probably a short-call reserve) showed up at 10 minutes prior to push and they let him down the jetway.
They continued to argue with this guy for 15 minutes, while the airplane sat at the gate with the jetway still attached. But, I digress.
It is really embarrassing that this management group doesn't have a process for contingencies like this diversion. But, not at all surprising...
B&B think we are still flying 727's up and down the coast and up into SE Alaska.
It doesn't even have to be a diversion. I witnessed first-hand how our own CSAs in SEA closed the door on a runner 12 minutes prior to push. Then, they proceeded to argue with him. The FO (who was probably a short-call reserve) showed up at 10 minutes prior to push and they let him down the jetway.
They continued to argue with this guy for 15 minutes, while the airplane sat at the gate with the jetway still attached. But, I digress.
It is really embarrassing that this management group doesn't have a process for contingencies like this diversion. But, not at all surprising...
B&B think we are still flying 727's up and down the coast and up into SE Alaska.
#4
Line Holder
Joined APC: Oct 2016
Posts: 95
I have no doubt that management left the crew dangling. Having said that, I read these articles with a grain of salt. I’ve never read a news article about something I have personal knowledge of that even comes close to capturing the truth of the matter. I’m sure the crews did all they could under the circumstances.
#5
I have no doubt that management left the crew dangling. Having said that, I read these articles with a grain of salt. I’ve never read a news article about something I have personal knowledge of that even comes close to capturing the truth of the matter. I’m sure the crews did all they could under the circumstances.
#6
Gets Weekends Off
Joined APC: Jun 2010
Posts: 389
If I had to guess, TSA went home for the night. No way to screen the pizza and can’t let people leave sterile or else they can’t re board.
#9
Gets Weekends Off
Joined APC: Apr 2013
Posts: 647
Meanwhile, we are parking fully loaded A321's with 185 people on them at the cargo ramp and bussing people to the terminal after they deplane and stand in the rain. This inevitably adds ~45minutes to the time it takes to leave the airport and I would think would also be wreaking havoc on connections. What is our biggest airplane doing on a remote pad on a regular basis?? They could at least deplane from both ends to expedite the process but they don't do that either. I assume this is somewhat of a permanent thing too, given the recent opening of a literal bus terminal in the D gates. What a joke this place is
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