Uploading receipts FDX Fox

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06-26-2007, 01:51 AM

#11

2cylinderdriver

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Quote:

Originally Posted by SC-7

On a related note, this showed up on FOX for internet charges in HKG.

"Documentation is required to provide validation that no free internet service is provided at the scheduled hotel."

"Original Receipt Required"

Anyone else run into this one?

I have this message on all my internet charges as well. Many of our International hotels do not have free internet so I have like 10 charges that say this. Sat on hold trying to get an answer on this, they never answered the phone. I contacted the Union for some clarification and have not heard back yet.

What could they possibly want ? They should have the hotel folks provide a list of hotels where free HSIA is not yet included in the contract. Do they expect us to have the hotel write us a letter saying HSIA is not provided by FedEx ?!?

Anyone got an idea on this one ?

06-26-2007, 04:13 AM

#12

MacGuy2

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I think, after an email shuffle with my auditor, that you just need to send them the hotel folio showing your internet charge. The auditors can then check the hotel against the list of hotels that don't provide us free internet service.

MacGuy2

06-26-2007, 04:23 AM

#13

2cylinderdriver

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Quote:

Originally Posted by MacGuy2

Did you just upload them as an additional receipt ? Thanks

06-26-2007, 06:12 AM

#14

Balut

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Position: 767 FO

Posts: 97

Quote:

Originally Posted by SC-7

I had the same note on my May expense report, so I called and asked what I needed to provide. I was told that the note was actually just a statement to us that if the hotel provides free internet, we would be responsible for any claimed fee. Don't ask me how they are going to determine this, but she said I did not need to submit any documentation, and since the claim was less than $15, I didn't need to submit a receipt. It would be nice if there was some official clarification on this from the expense folks.

06-26-2007, 07:55 AM

#15

MacGuy2

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Yes, I just uploaded them as additional receipts. MacGuy2

06-26-2007, 08:41 AM

#16

SKYKN6

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I tried to be a good trooper and sent the original hotel folio with internet charge via snail mail. The nasty notes started within 1 week of filing (May bid month)about no receipts received. I then scanned my copy and uploaded to the site. The problem went away..... So much for original receipts. It seems that we just need to make the computer happy, nothing else matters.

06-26-2007, 09:25 AM

#17

fdx727pilot

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Quote:

Originally Posted by SKYKN6

It seems that we just need to make the computer happy, nothing else matters.

Isn't that ops normal for you mad-dog guys?

06-26-2007, 09:29 AM

#18

machz990

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Position: 777 CAP

Posts: 494

Quote:

Originally Posted by SC-7

I think the translation here is "Hotel Folio Required." It appears to be another way to state that they need the same statement from the hotel showing the internet charges that we have been previously submitting.

06-26-2007, 09:34 AM

#19

machz990

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Posts: 494

Any way to delete an uploaded receipt?

I was uploading some receipts and accidentally uploaded a receipt for the wrong month. Now I need to delete that receipt from that month and upload to the next month. Anyone know how?

06-26-2007, 12:06 PM

#20

KnightFlyer

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Posts: 1,433

I just submitted my May one and had daily internet charges of $9.99. I also had the red messages next to them. Since they were less than $15, I submitted it without any other documentation. Under the 'Travel Rpts' tab for expense reports, it shows under 'Receipts Received', "YES". We'll see if that works.

Another thing I noted: I had a canceled DH ticket in the July bidmonth, but it would not let me submit my May report until I paired that canceled, refund received, record with a monthly expense report. When I submitted it from the 'Airline' tab, the system created a July expense report for me with the canceled record in it.