FDX-PFC Global travel booking?
12-10-2013, 06:06 AM
#1
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Joined APC: Apr 2007
Position: Sparrow
Posts: 85
FDX-PFC Global travel booking?
Those more familiar with the new pfc site, did Global Travel remove their online booking option? I have searched everywhere, but cannot locate it.
Is the only option to call GT when deviating and booking flights?
Thanks for the insight.
Is the only option to call GT when deviating and booking flights?
Thanks for the insight.
12-10-2013, 06:18 AM
#2
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Joined APC: Jan 2007
Posts: 1,196
12-10-2013, 09:36 AM
#4
Long Haul Trashtoad
Joined APC: Jun 2009
Position: 77FO
Posts: 16
FDX Trip Manager Related Question?
Booked flight via TripManager on 6 Dec and TripManager site says ticket was issued on 7 Dec for a flight in late Dec but no FDX Email notification/confirmation as has happened in the past. Does anybody have the same issue or has there been a change in that Global Travel no longer uses the Company email for ticket notification/confirmation?
Thanks in advance.
Thanks in advance.
12-10-2013, 09:39 AM
#5
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Joined APC: Feb 2011
Position: Right for a long time
Posts: 298
Originally Posted by TrashToad
Booked flight via TripManager on 6 Dec and TripManager site says ticket was issued on 7 Dec for a flight in late Dec but no FDX Email notification/confirmation as has happened in the past. Does anybody have the same issue or has there been a change in that Global Travel no longer uses the Company email for ticket notification/confirmation?
Thanks in advance.
Thanks in advance.
12-10-2013, 04:26 PM
#7
Gets Weekends Off
Joined APC: Apr 2007
Posts: 124
So I'm not the only one. Last two times I call Global Travel I've waited much longer than I have before. I mean much longer, so long I had to hang up. It wasn't just after the bid came out either. Is this part of the sequester?
12-12-2013, 06:24 AM
#8
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Joined APC: Oct 2006
Position: In the bunk
Posts: 394
In the past, I would occasionally be on hold waiting for an agent, but not very long. This past month, I've always been on hold, some for more than 30 minutes.
Plus, I don't know if they have new agents working the phone. One told me, on international flights, the highest class of service we can ever get was business.
Needless to say, I asked her to transfer me to another agent who quickly remedied the problem.
Plus, I don't know if they have new agents working the phone. One told me, on international flights, the highest class of service we can ever get was business.
Needless to say, I asked her to transfer me to another agent who quickly remedied the problem.
12-12-2013, 06:40 AM
#9
Gets Weekends Off
Joined APC: May 2006
Posts: 1,804
Originally Posted by C17MooseDriver
In the past, I would occasionally be on hold waiting for an agent, but not very long. This past month, I've always been on hold, some for more than 30 minutes.
Plus, I don't know if they have new agents working the phone. One told me, on international flights, the highest class of service we can ever get was business.
Needless to say, I asked her to transfer me to another agent who quickly remedied the problem.
Plus, I don't know if they have new agents working the phone. One told me, on international flights, the highest class of service we can ever get was business.
Needless to say, I asked her to transfer me to another agent who quickly remedied the problem.
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