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Old 06-04-2013 | 12:03 PM
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From: G650 Captain
Default Cash tips to ground staff

Hi all,

Just curious for those of you who fly larger cabin business jets (and smaller ones too) what tips, if any, you give handling agents, fuelers, folks that help with the baggage or lav services, etc.

We have cash on hand for tips and incidentals so was wondering what was customary and if you noticed any better service or perks for your departure or the next time you operated into that airport.
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Old 06-04-2013 | 12:31 PM
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Originally Posted by OceanicPilot
Hi all,

Just curious for those of you who fly larger cabin business jets (and smaller ones too) what tips, if any, you give handling agents, fuelers, folks that help with the baggage or lav services, etc.

We have cash on hand for tips and incidentals so was wondering what was customary and if you noticed any better service or perks for your departure or the next time you operated into that airport.
Our department policy is $5 US max for each line service tech. I have been known for giving a lot more for those guys and gals who go the extra mile but don't expect to be reimbursed for it. The person who does the lav service gets a tip no matter. I have expensed (with explanation) it and have never been called on it .

As for if we get better service tipping or not, I do not see any difference.
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Old 06-04-2013 | 01:08 PM
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$20 for lav. $10 for baggage help. $10 for drivers if quick overnight and no car.

If someone does something great, out of the ordinary etc, we will tip $50, or whatever. We generally aim for $40 or so per stop.

In general I don't think it helps much, the exception may be places you frequent and get to know the line help/handlers.

My peeve is the dirtbag pilot who stiffs everyone then claims $25 on his expenses.
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Old 06-04-2013 | 03:50 PM
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Pretty standard with the line staff falling in line with the above posters. Handlers can recieve a nice chunk of change depending on circumstances. I've planned on anywhere between $100-400 for the handler. Used to pay a Haitian handler with Coca-Cola. That man loved him some Coke.
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Old 06-05-2013 | 11:41 AM
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$5 for helping with bags, assisting passengers or facilitating a quick turn
$10 if "exceptional" service is provided
$20 for a lav service

I've also been known to ask if the desk gals want a Starbucks or something in lieu of a cash tip; sometimes their service contribution is missed by pilots (except when Captain Studley hits on them for 20 minutes) and a simple acknowledgement can go a long way to great service if you are a frequent visitor.
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Old 06-05-2013 | 12:21 PM
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Originally Posted by BoilerUP
$5 for helping with bags, assisting passengers or facilitating a quick turn
$10 if "exceptional" service is provided
$20 for a lav service

I've also been known to ask if the desk gals want a Starbucks or something in lieu of a cash tip; sometimes their service contribution is missed by pilots (except when Captain Studley hits on them for 20 minutes) and a simple acknowledgement can go a long way to great service if you are a frequent visitor.
A guy I work with often brings the desk gals back some chips and dip from this Mexican place we like to eat at in San Antonio.
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Old 06-05-2013 | 05:18 PM
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From: Executive Transport Driver
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Generally $5 for bags/general service. If there's a lot of bags, a bit more. $5 for bringing catering. $10 for a lav.

International handlers can get larger tips based on their level of service, how quickly details are handled and how much difficulty they have to overcome to get things done smoothly.
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Old 06-05-2013 | 06:13 PM
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Originally Posted by NowCorporate

My peeve is the dirtbag pilot who stiffs everyone then claims $25 on his expenses.
Back in my FBO ramp rat days, a certain rich famous person flew in and we unloaded about 25 suitcases from his plane into his rental cars. He gave me and the other ramper $1 each. The pilots came over and gave us each a $10 and said "now you know why he is so rich "
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Old 06-06-2013 | 04:39 AM
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Who was this rich person? Why are people afraid of identifying someone? If the incident is true as described, there's nothing he/she could do to you.
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Old 06-06-2013 | 08:59 AM
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From: G650 Captain
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Thanks guys. I can see its definitely a matter of personal beliefs. Seems I might be on the high end. Tipping practices vary by culture. Do you tip differently internationally? Some folks have taken my interest personally and insist handlers, ramp agents etc are paid to do their jobs and deserve nothing extra unless they do something really above and beyond.

Further thoughts?
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