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FedElta 06-19-2017 05:06 PM

Quote:

Originally Posted by Hank Kingsley (Post 2381916)
Bill,
I don't doubt your post. And I understand your feeling. But if I may rebute. I've never seen anyone in a Delta uniform, from below the wing to Captain, act in a manner that I would feel like I had to correct at that immediate moment.
Those Jerry Springer incidents do happen. But it's rare. I've never seen one. This company does a couple things well, and we all know the image that Delta wants to project and back up. Most Captains at Delta know when to counsel, at the gate may not result in the desired outcome.

Hank

Understood, and agreed, however...the rant was omnidirectional, and not directed at anyone in particular.......I wasn't advocating a bigger scene at the gate, but it did occur, exactly as I described several pages ago......Seems like it struck a nerve....

300SMK 06-19-2017 05:53 PM

Quote:

Originally Posted by FedElta (Post 2381186)
Captains, be a Captain.....warrant the 4th stripe.

Rant over,
FedElta
Aka: Bill Gillespie

Interesting scenario, easily fixed with some ingenuity.

If you call her out, you'll make a public scene and you'll have one less player on your team. This doesn't include all the other potential fallout mentioned in the previous five pages.

If you offer to take her and the other two FA's to Starbucks you have effectively ended the original problem, increased cohesiveness among the team, maybe slightly changed her mood or outlook for the day and made Delta look like it has the best leadership of any airline.

As you walk to the coffee shop casually mention you saw someone pulling out their iPhone and it looked as if they were going to start filming her. She will then realize you saved her. Without saying one negative thing to her or giving the general public any angle you have effectively taught and shown leadership for the small price of four minutes of flight time.

Captains, be Captains, leadership is not a natural ability and requires effort. It's like a string, gains are made when you pull, not when you push.

NYC Pilot 06-19-2017 11:44 PM

Quote:

Originally Posted by FedElta (Post 2381186)
I haven't posted in a long time, but here I am. I witnessed very inappropriate behavior on a main line flight yesterday.

I was seated at the gate, awaiting boarding for the 3:29pm departure from Dal to Atl on 6/17/17.

The entire operating crew was seated across the aisle from me, in a very crowded gate. The A line FA started on a loud rant criticizing DAL corporate decisions to withdraw sponsorship from a recent event.....she continued the vocal rant, to include accusing DAL management of being in bed with the current POTUS and the NRA.

A newhire FA tried unsuccessfully to quieten or deflect her, but was unable. The Cap and Fo sat there eating a sandwich, and scrolling their IPad, and took no action whatsoever.

We are all entitled to our opinion and choice in life, but I don't believe that extends to public criticism of your employer and elected governmental leaders in public, while on duty in uniform.

Captains, be a Captain.....warrant the 4th stripe.

Rant over,
FedElta
Aka: Bill Gillespie

That 4th stripe sir is not as powerful as you think it may be, especially outside the aircraft in a terminal. We are simply pilots, not policemen.

Cycle Pilot 06-20-2017 04:57 PM

Quote:

Originally Posted by NYC Pilot (Post 2382025)
That 4th stripe sir is not as powerful as you think it may be, especially outside the aircraft in a terminal. We are simply pilots, not policemen.

Oh, yes it is. It is the Captain's responsibility... Straight from the FOM...

"The captain is in complete command of the aircraft and has authority over all assigned crewmembers from the time they report for duty until termination of the flight. This includes transportation to and from the layover facility."

You are the supervisor for your crew both in and out of the cockpit while on duty.

Michael Scott 06-20-2017 08:38 PM

Quote:

Originally Posted by Cycle Pilot (Post 2382420)
Oh, yes it is. It is the Captain's responsibility... Straight from the FOM...

"The captain is in complete command of the aircraft and has authority over all assigned crewmembers from the time they report for duty until termination of the flight. This includes transportation to and from the layover facility."

You are the supervisor for your crew both in and out of the cockpit while on duty.

Add that to the list of reasons not to upgrade. Yuck.

This is also another reason why I do not really "hang out" with crew members in the terminal between flights. I usually sit somewhere far enough away from everyone, but close enough to where I can see the airplane when it pulls up, drink my coffee, and read or whatever. My supervisor gets the paperwork, and I go down the jetway and do the walk around. I guess I need to start asking my supervisor if I am allowed to go sit and read instead of listen to him talk about his new boat that I couldn't care less about.

Interesting, I was unaware that I had a supervisor from duty on until I closed my hotel room door. I will have fun with this from now on......

NYC Pilot 06-20-2017 09:44 PM

Quote:

Originally Posted by Cycle Pilot (Post 2382420)
Oh, yes it is. It is the Captain's responsibility... Straight from the FOM...

"The captain is in complete command of the aircraft and has authority over all assigned crewmembers from the time they report for duty until termination of the flight. This includes transportation to and from the layover facility."

You are the supervisor for your crew both in and out of the cockpit while on duty.

Haha, so you are one of those folks.

Olario 06-21-2017 02:12 AM

Quote:

Originally Posted by 300SMK (Post 2381947)
Interesting scenario, easily fixed with some ingenuity.

If you call her out, you'll make a public scene and you'll have one less player on your team. This doesn't include all the other potential fallout mentioned in the previous five pages.

If you offer to take her and the other two FA's to Starbucks you have effectively ended the original problem, increased cohesiveness among the team, maybe slightly changed her mood or outlook for the day and made Delta look like it has the best leadership of any airline.

As you walk to the coffee shop casually mention you saw someone pulling out their iPhone and it looked as if they were going to start filming her. She will then realize you saved her. Without saying one negative thing to her or giving the general public any angle you have effectively taught and shown leadership for the small price of four minutes of flight time.

Captains, be Captains, leadership is not a natural ability and requires effort. It's like a string, gains are made when you pull, not when you push.

^^^^^Perfect^^^^^^^

comrcap 06-21-2017 02:46 AM

I stopped babysitting FAs years ago.

ils8l 06-21-2017 03:07 AM

Quote:

Originally Posted by comrcap (Post 2382574)
I stopped babysitting FAs years ago.

^^^^^^^ This ^^^^^^^

hvydvr 06-21-2017 04:08 AM

Quote:

Originally Posted by Cycle Pilot (Post 2382420)
Oh, yes it is. It is the Captain's responsibility... Straight from the FOM...

"The captain is in complete command of the aircraft and has authority over all assigned crewmembers from the time they report for duty until termination of the flight. This includes transportation to and from the layover facility."

You are the supervisor for your crew both in and out of the cockpit while on duty.

Well, with pilots going one way and FAs going the other in this time of split crews, just hang out at an empty gate until your plane for the next leg shows up. Never really see a crew staying together on domestics anyway.

BYOB 06-21-2017 04:14 AM

Quote:

Originally Posted by FedElta (Post 2381186)
I haven't posted in a long time, but here I am. I witnessed very inappropriate behavior on a main line flight yesterday.

I was seated at the gate, awaiting boarding for the 3:29pm departure from Dal to Atl on 6/17/17.

The entire operating crew was seated across the aisle from me, in a very crowded gate. The A line FA started on a loud rant criticizing DAL corporate decisions to withdraw sponsorship from a recent event.....she continued the vocal rant, to include accusing DAL management of being in bed with the current POTUS and the NRA.

A newhire FA tried unsuccessfully to quieten or deflect her, but was unable. The Cap and Fo sat there eating a sandwich, and scrolling their IPad, and took no action whatsoever.

We are all entitled to our opinion and choice in life, but I don't believe that extends to public criticism of your employer and elected governmental leaders in public, while on duty in uniform.

Captains, be a Captain.....warrant the 4th stripe.

Rant over,
FedElta
Aka: Bill Gillespie

My question to you is, why put the onus on the operating crew if they didn't handle it (in your opinion) properly?

You were sitting there. They were across the aisle from you. You very well could have stepped in (fourth stripe or not) and piped up to the FA and said something to stop the rant and protect the Delta brand in front of the traveling public.

Or you could come on a public forum and complain about what you witnessed, and neither the operating pilots, the FA in question, or you are better for doing so.

300SMK 06-21-2017 04:29 AM

Quote:

Originally Posted by NYC Pilot (Post 2382551)
Haha, so you are one of those folks.

We call them Colonels ;).

Not Skipper.

badflaps 06-21-2017 05:46 AM

If you look at some of the old PanAm flicks the Skip had little inspections. Now we're talking.

FedElta 06-21-2017 05:57 AM

Quote:

Originally Posted by BYOB (Post 2382587)
My question to you is, why put the onus on the operating crew if they didn't handle it (in your opinion) properly?

You were sitting there. They were across the aisle from you. You very well could have stepped in (fourth stripe or not) and piped up to the FA and said something to stop the rant and protect the Delta brand in front of the traveling public.

Or you could come on a public forum and complain about what you witnessed, and neither the operating pilots, the FA in question, or you are better for doing so.

BYOB,
I was neither an employee, or on any kind of duty.....
Simply, a full fare revenue paying passenger.....sorry if I offended.

badflaps 06-21-2017 08:22 AM

The point is that DAL is hiring folk with little social awarness just to be PC.:eek:

ecam 06-21-2017 08:56 AM

I'm kind of scratching my head at the OP too. If you were so offended why didn't YOU intervene? Yet you whine that others should have and didn't?

You say you're not an employee. My first thought was DAL retiree. But whatever.

And after nearly 2 decades in the airline industry, I have to agree with the myob, not worth it crowd. Any FA who is ranting about controversial subjects, in uniform, in a public space is just spoiling for a fight. You intervening is going to give them exactly what they want, and it's going to be 3+ of them against you and maybe your FO if you haven't been a jerk the whole trip. Not to mention the nearby passengers who are most definitely going to YouTube the ensuing screaming match. Getting written up for harassment and unprofessional conduct bypasses the CPO and goes directly to the snowflakes in HR. Who's side do you think they're going to believe? Then the CPO is instructed to administer your discipline.

Also, as said above, in this day and age, your Captain authority ends when you step off the plane. Regardless of how it should be, used to be, or your interpretation of the FOM/GOM description for CA authority. So yeah, if it's happening on the plane, you may have a leg to stand on, but you still intervene at your own peril. Off the plane? I absolutely wouldn't get involved. It's simply not your problem and not your place to be the karma police.

Herkflyr 06-21-2017 09:07 AM

Quote:

Originally Posted by ecam (Post 2382724)
I'm kind of scratching my head at the OP too. If you were so offended why didn't YOU intervene? Yet you whine that others should have and didn't?

You say you're not an employee. My first thought was DAL retiree. But whatever.

And after nearly 2 decades in the airline industry, I have to agree with the myob, not worth it crowd. Any FA who is ranting about controversial subjects, in uniform, in a public space is just spoiling for a fight. You intervening is going to give them exactly what they want, and it's going to be 3+ of them against you and maybe your FO if you haven't been a jerk the whole trip. Not to mention the nearby passengers who are most definitely going to YouTube the ensuing screaming match. Getting written up for harassment and unprofessional conduct bypasses the CPO and goes directly to the snowflakes in HR. Who's side do you think they're going to believe? Then the CPO is instructed to administer your discipline.

Also, as said above, in this day and age, your Captain authority ends when you step off the plane. Regardless of how it should be, used to be, or your interpretation of the FOM/GOM description for CA authority. So yeah, if it's happening on the plane, you may have a leg to stand on, but you still intervene at your own peril. Off the plane? I absolutely wouldn't get involved. It's simply not your problem and not your place to be the karma police.

Let me guess. You think you deserve $300/hr (or more)? Act like it. I don't think that the OP was being a jerk about it (and he IS retired FedEx/Delta) and maybe should have just shook his head and forgotten all about it.

But at some point you either warrant that uniform, 3 or 4 stripes and the money we all claim we deserve, or we don't. Very few pilots are "spoiling" for anything other than a routine trip, but there are times when we need to step up just a little bit, even if it is a bit of a hassle and not necessarily within the confines of the airplane. I really don't give a...flip....what any snowflake in HR thinks either. The pax can video me all day long, because all they will record is someone acting in an even-tempered, professional manner.

I had a passenger that literally had the "F" word in large print on the back of her t-shirt, while waiting in the gate area for the flight I was flying. I walked up to her and very politely (and discreetly) said, "If you want to fly on this plane you will have to cover that up." I didn't raise my voice, nor make a "scene." She did comply and put another shirt on over it and that was the end of it. The gate agent thanked me, by the way.

I think we can at least do that much. And yes, there are no doubt a handful of guys out there "spoiling" for a scene or confrontation. Most of us aren't.

Cycle Pilot 06-21-2017 09:10 AM

Quote:

Originally Posted by NYC Pilot (Post 2382551)
Haha, so you are one of those folks.

One of those folks that know the FOM and my job responsibilities? Yep. Guilty as charged.

ecam 06-21-2017 09:53 AM

Quote:

Originally Posted by Herkflyr (Post 2382729)
Let me guess. You think you deserve $300/hr (or more)? Act like it. I don't think that the OP was being a jerk about it (and he IS retired FedEx/Delta) and maybe should have just shook his head and forgotten all about it.

But at some point you either warrant that uniform, 3 or 4 stripes and the money we all claim we deserve, or we don't. Very few pilots are "spoiling" for anything other than a routine trip, but there are times when we need to step up just a little bit, even if it is a bit of a hassle and not necessarily within the confines of the airplane. I really don't give a...flip....what any snowflake in HR thinks either. The pax can video me all day long, because all they will record is someone acting in an even-tempered, professional manner.

I had a passenger that literally had the "F" word in large print on the back of her t-shirt, while waiting in the gate area for the flight I was flying. I walked up to her and very politely (and discreetly) said, "If you want to fly on this plane you will have to cover that up." I didn't raise my voice, nor make a "scene." She did comply and put another shirt on over it and that was the end of it. The gate agent thanked me, by the way.

I think we can at least do that much. And yes, there are no doubt a handful of guys out there "spoiling" for a scene or confrontation. Most of us aren't.

Gold star for you today? :rolleyes:

Read my post again. Carefully. I said there's nothing to gain by getting into it with an FA spoiling for a fight. Reading and comprehension is your friend.

But thanks for the baseless attack, lecture, and braggadocio but most likely BS story, of how you saved the day from someone daring to wearing a word YOU object to (but it's not your job to enforce). Maybe that hat is cutting off circulation to your brain. :D

Herkflyr 06-21-2017 10:05 AM

Nope. I just warrant the professionalism that YOU claim you possess when someone (or the company negotiators) smirks about the salary you claim you deserve.

We AREN'T "glorified button pushers" but the company negotiators thank you mightily for perpetuating that stereotype, especially when it comes time for openers next round of contract talks.

And I didn't "save" anything. I just ensured that a highly offensive piece of clothing wasn't going to be worn on my flight, and I expect most of the captains would have done the same. That's the only time in 2.5 years of wearing four stripes that I've even had to have that conversation. It is hardly a common occurrence.

Sent from my SM-G900T3 using Tapatalk

ecam 06-21-2017 10:13 AM

Quote:

Originally Posted by Herkflyr (Post 2382768)
Nope. I just warrant the professionalism that YOU claim you possess when someone (or the company negotiators) smirks about the salary you claim you deserve.

We AREN'T "glorified button pushers" but the company negotiators thank you mightily for perpetuating that stereotype, especially when it comes time for openers next round of contract talks.

And I didn't "save" anything. I just ensured that a highly offensive piece of clothing wasn't going to be worn on my flight, and I expect most of the captains would have done the same. That's the only time in 2.5 years of wearing four stripes that I've even had to have that conversation. It is hardly a common occurrence.

Sent from my SM-G900T3 using Tapatalk

I don't know why you're so angry. I simply stated MY OPINION that it's best to mind your own business and not get involved with interpersonal conflicts and why I feel that way. Cause, you know, this is a message board, and that's what people do. But as you continue to show as you brag how badas you are with the T shirt "incident", you don't get that and seem to object to ANY opinions you disagree with. So you're welcome to your opinion and thanks for sharing? :rolleyes:

Herkflyr 06-21-2017 12:35 PM

Quote:

Originally Posted by ecam (Post 2382774)
I don't know why you're so angry. I simply stated MY OPINION that it's best to mind your own business and not get involved with interpersonal conflicts and why I feel that way. Cause, you know, this is a message board, and that's what people do. But as you continue to show as you brag how badas you are with the T shirt "incident", you don't get that and seem to object to ANY opinions you disagree with. So you're welcome to your opinion and thanks for sharing? :rolleyes:

I can promise you that I'm not angry at all. In fact I might even buy you a beer in some future universe. I'm just disagreeing with you. You are correct in that we can't and shouldn't be fashioning ourselves as the behavior police all over the place. But there are (rare) occasions where we need to "own" this profession, and sometimes that extends beyond the cockpit door out into the gate area or underneath on the ramp. It's rare, and the point of this thread in the first place.

I'll bow out now. Much of this thread is arguing over "technique" versus "procedure."

ecam 06-21-2017 01:12 PM

Quote:

Originally Posted by Herkflyr (Post 2382869)
I can promise you that I'm not angry at all. In fact I might even buy you a beer in some future universe. I'm just disagreeing with you. You are correct in that we can't and shouldn't be fashioning ourselves as the behavior police all over the place. But there are (rare) occasions where we need to "own" this profession, and sometimes that extends beyond the cockpit door out into the gate area or underneath on the ramp. It's rare, and the point of this thread in the first place.

I'll bow out now. Much of this thread is arguing over "technique" versus "procedure."

Fair enough. ;)

Hank Kingsley 06-21-2017 03:22 PM

Quote:

Originally Posted by Herkflyr (Post 2382729)
Let me guess. You think you deserve $300/hr (or more)? Act like it. I don't think that the OP was being a jerk about it (and he IS retired FedEx/Delta) and maybe should have just shook his head and forgotten all about it.

But at some point you either warrant that uniform, 3 or 4 stripes and the money we all claim we deserve, or we don't. Very few pilots are "spoiling" for anything other than a routine trip, but there are times when we need to step up just a little bit, even if it is a bit of a hassle and not necessarily within the confines of the airplane. I really don't give a...flip....what any snowflake in HR thinks either. The pax can video me all day long, because all they will record is someone acting in an even-tempered, professional manner.

I had a passenger that literally had the "F" word in large print on the back of her t-shirt, while waiting in the gate area for the flight I was flying. I walked up to her and very politely (and discreetly) said, "If you want to fly on this plane you will have to cover that up." I didn't raise my voice, nor make a "scene." She did comply and put another shirt on over it and that was the end of it. The gate agent thanked me, by the way.

I think we can at least do that much. And yes, there are no doubt a handful of guys out there "spoiling" for a scene or confrontation. Most of us aren't.

Ok, I'm waiting for the next CQ video. How Captains should handle this problem. They did have a demo on lifting your bag.

FedElta 06-21-2017 04:17 PM

Ok, I got my panties in a wad because an employee was demeaning my former/ their current employer in a public venue.....and no, I don't have a FOM any longer .

Seven pages later, this has devolved into a series of pilot v pilot ad-hominem attacks........never my intention.

If nothing else, it has pointed out an isolated issue, and allowed the posting of many views.

Now, back to mom's basement where my backpack and I belong...

Stay safe,
Butt-Hurt Bill

DoubleTrouble 06-21-2017 04:42 PM

Quote:

Originally Posted by sailingfun (Post 2381261)
Always place your phone in record before having such a conversation.

Sage advice.

FedElta 06-21-2017 04:59 PM

Quote:

Originally Posted by DoubleTrouble (Post 2382977)
Sage advice.

Sweet Strat...

qball 06-21-2017 05:48 PM

Quote:

Originally Posted by FedElta (Post 2382970)
Ok, I got my panties in a wad because an employee was demeaning my former/ their current employer in a public venue.....and no, I don't have a FOM any longer .

Seven pages later, this has devolved into a series of pilot v pilot ad-hominem attacks........never my intention.

If nothing else, it has pointed out an isolated issue, and allowed the posting of many views.

Now, back to mom's basement where my backpack and I belong...

Stay safe,
Butt-Hurt Bill

Seems to be where most of these threads end up.

Hank Kingsley 06-21-2017 05:51 PM

Quote:

Originally Posted by FedElta (Post 2382970)
Ok, I got my panties in a wad because an employee was demeaning my former/ their current employer in a public venue.....and no, I don't have a FOM any longer .

Seven pages later, this has devolved into a series of pilot v pilot ad-hominem attacks........never my intention.

If nothing else, it has pointed out an isolated issue, and allowed the posting of many views.

Now, back to mom's basement where my backpack and I belong...

Stay safe,
Butt-Hurt Bill

You have a great sense of humor, take care. It's actually a good discussion.

80ktsClamp 06-21-2017 07:38 PM

ecam doesn't fly for Delta... some Allegiant dude that keeps popping up over here, but hey, he says he doesn't want to work for Delta.

ExAF 06-22-2017 05:38 AM

Quote:

Originally Posted by 80ktsClamp (Post 2383054)
ecam doesn't fly for Delta... some Allegiant dude that keeps popping up over here, but hey, he says he doesn't want to work for Delta.

Put him on ignore. I did.:eek:

Han Solo 06-22-2017 05:39 AM

Quote:

Originally Posted by 80ktsClamp (Post 2383054)
ecam doesn't fly for Delta... some Allegiant dude that keeps popping up over here, but hey, he says he doesn't want to work for Delta.

The Allegiant version of ShyGuy. To each their own, as long as we know the perspective of the poster I feel like it adds to the discussion.

I enjoyed the thread, there are a lot of good ideas on both sides of the argument. I'd rather chair fly these scenarios from the safety of my home office than in front of my coworkers and a hundred paying passengers.

Hank Kingsley 06-22-2017 06:19 AM

Quote:

Originally Posted by Han Solo (Post 2383160)
The Allegiant version of ShyGuy. To each their own, as long as we know the perspective of the poster I feel like it adds to the discussion.

I enjoyed the thread, there are a lot of good ideas on both sides of the argument. I'd rather chair fly these scenarios from the safety of my home office than in front of my coworkers and a hundred paying passengers.

And if you're lucky, a YouTube star.

tm602 06-22-2017 03:22 PM

Quote:

Originally Posted by crewdawg (Post 2381734)
It's a sad day when people are scared to do the right thing. This is all I can think of right now.

http://i.gr-assets.com/images/S/comp...450_SS450_.jpg

Me too...me too. Sad.

Hank Kingsley 06-22-2017 03:36 PM

Quote:

Originally Posted by tm602 (Post 2383479)
Me too...me too. Sad.

Hey, don't frown, it worked for Bruce Jenner.

badflaps 06-22-2017 05:19 PM

Quote:

Originally Posted by Hank Kingsley (Post 2383484)
Hey, don't frown, it worked for Bruce Jenner.

I don't think those babes are through beating on him.:eek:

LumberJack 06-23-2017 09:53 PM

Quote:

Originally Posted by ecam (Post 2382759)
Gold star for you today? :rolleyes:

Read my post again. Carefully. I said there's nothing to gain by getting into it with an FA spoiling for a fight. Reading and comprehension is your friend.

But thanks for the baseless attack, lecture, and braggadocio but most likely BS story, of how you saved the day from someone daring to wearing a word YOU object to (but it's not your job to enforce). Maybe that hat is cutting off circulation to your brain. :D

Nevermind, a troll who doesn't work for Delta anyway. I'll just place you on ignore.

ecam 06-24-2017 08:44 AM

Thanks for the ignores - the trash takes itself out again!

I read all the airline forums, not just Delta Air Lines. I comment more here because you guys' constant whining and blathering when you have better jobs than 90% of pilots provides pure internet gold. And I'm really bored.

Just because you don't like my comment, doesn't make it trolling.

Good to see moderators still not following the TOS when they call people out. I'm talking to you 80 clamp.

Y'all fly safe and keep the material coming.

badflaps 06-24-2017 10:50 AM

Quote:

Originally Posted by ecam (Post 2384474)
Thanks for the ignores - the trash takes itself out again!

I read all the airline forums, not just Delta Air Lines. I comment more here because you guys' constant whining and blathering when you have better jobs than 90% of pilots provides pure internet gold. And I'm really bored.

Just because you don't like my comment, doesn't make it trolling.

Good to see moderators still not following the TOS when they call people out. I'm talking to you 80 clamp.

Y'all fly safe and keep the material coming.

Stay far, far, away from the Hogan....:D

ShyGuy 06-24-2017 11:00 AM

Quote:

Originally Posted by Han Solo (Post 2383160)
The Allegiant version of ShyGuy. To each their own, as long as we know the perspective of the poster I feel like it adds to the discussion.

I enjoyed the thread, there are a lot of good ideas on both sides of the argument. I'd rather chair fly these scenarios from the safety of my home office than in front of my coworkers and a hundred paying passengers.

?

I've had maybe 7 posts in the entire Delta sub-thread this whole year.


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