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-   -   Old topic, but NAVBLUE Web App stinks!!!!! (https://www.airlinepilotforums.com/delta/111991-old-topic-but-navblue-web-app-stinks.html)

Cogf16 03-05-2018 05:47 PM

Old topic, but NAVBLUE Web App stinks!!!!!
 
Just can't get over how bad(and how much worse this is than the 7 year old desktop version we used. I read how the DTW guys officially raised a lot of complaints at the MEC level and they were basically told to "shut up and color"Really think they need to start over and get something that is not so slow, tedious, and prone to lots of mistakes and frustrations
My major issues are how long it takes to do the same work on desktop. Here are just some of my complaints

-Scrolling sucks. Disapearing scroll bar and up/down arrows. Two finger scrolling on a touchpad is infuriating and often results in errors.

-Application times you out after 10 minutes or so. You can lose a lot of work if you're interrupted and you didn't save or submit your bid

-Can't have a pairings or bid screen up and have a popup box with trips displayed to easily review, then bid each trip.

-Each "award trip" selection makes you "okay" the trip you just selected.

-You must check, then uncheck EVERY trip you "award" for your bid!

-the dropdown menu on the right for pairing selection(and other things) isn't intuitive as to where to check, make selections, deselect etc. And its so close to the edge of the screen that any off center click or scroll opens up a windows menu!!!

And yes, I sent an email to the PBS committee detailing these complaints and he only really addressed a few of them. I also called 2 different "leaders" of the committee and they never called back.
I'm sure this ship has sailed, just thought I'd vent after again getting frustrated with last night's bid work.

Thoughts???

Go Cards go 03-05-2018 06:12 PM

I just quit using it. I use the old interface...not as good as desktop version, but better than the new one. They kind of omitted the fact it still exists when the new url was published. dalpbs.navblue.aero

80ktsClamp 03-05-2018 06:13 PM

I don't bother with it... the old interface isn't going away any time soon, and I know how to use that quite well. :cool:

Gunfighter 03-05-2018 08:31 PM

I still use Easy Bid and find it superior to both. It is worth the small monthly fee not to use NavBlue. I'm sure when I upgrade to Capt, I will no longer find the small fee reasonable and begin using the free bidding software. :D

LumberJack 03-05-2018 08:40 PM


Originally Posted by Cogf16 (Post 2543756)
Just can't get over how bad(and how much worse this is than the 7 year old desktop version we used. I read how the DTW guys officially raised a lot of complaints at the MEC level and they were basically told to "shut up and color"Really think they need to start over and get something that is not so slow, tedious, and prone to lots of mistakes and frustrations
My major issues are how long it takes to do the same work on desktop. Here are just some of my complaints

-Scrolling sucks. Disapearing scroll bar and up/down arrows. Two finger scrolling on a touchpad is infuriating and often results in errors.

-Application times you out after 10 minutes or so. You can lose a lot of work if you're interrupted and you didn't save or submit your bid

-Can't have a pairings or bid screen up and have a popup box with trips displayed to easily review, then bid each trip.

-Each "award trip" selection makes you "okay" the trip you just selected.

-You must check, then uncheck EVERY trip you "award" for your bid!

-the dropdown menu on the right for pairing selection(and other things) isn't intuitive as to where to check, make selections, deselect etc. And its so close to the edge of the screen that any off center click or scroll opens up a windows menu!!!

And yes, I sent an email to the PBS committee detailing these complaints and he only really addressed a few of them. I also called 2 different "leaders" of the committee and they never called back.
I'm sure this ship has sailed, just thought I'd vent after again getting frustrated with last night's bid work.

Thoughts???

I'm with you 100%. The new interface is absolute garbage.

Considering their "big improvement" was having it scroll twice as many rotations as before, I'd say the guys in charge of this are absolutely clueless as to what makes a good, usable interface. They obviously don't use it themselves.

buckleyboy 03-05-2018 10:14 PM

Completely agree. Bring back the desktop version!
If the DTW guys said something about this, I owe them a beer. Emailing ATL reps about this.

FL370esq 03-06-2018 04:41 AM


Originally Posted by Gunfighter (Post 2543853)
I still use Easy Bid and find it superior to both. It is worth the small monthly fee not to use NavBlue. I'm sure when I upgrade to Capt, I will no longer find the small fee reasonable and begin using the free bidding software. :D

But you will also become lazy with the awarding of that 4th stripe and thus faced with the age-old Captain's dilemma...go with "free" or go with "easy." 😁

Hank Kingsley 03-06-2018 04:55 AM

I've never used anything but easybid and it's not working, awaiting an update. I'm SOL if it doesn't work.

GogglesPisano 03-06-2018 06:28 AM

I'm not sure what the consternation is all about. I use this ...

https://dalpbs.navblue.aero/cbw/info.phtml

It looks just like the interface we used up until a year ago when we had to use some other interface. But no we can use this again.

Now it doesn't ask me to sync everytime I log on. As a matter of fact it keeps me logged on. This is the desktop version, correct?

Herkflyr 03-06-2018 07:35 AM


Originally Posted by GogglesPisano (Post 2544031)
I'm not sure what the consternation is all about. I use this ...

https://dalpbs.navblue.aero/cbw/info.phtml

It looks just like the interface we used up until a year ago when we had to use some other interface. But no we can use this again.

Now it doesn't ask me to sync everytime I log on. As a matter of fact it keeps me logged on. This is the desktop version, correct?

No the discussion is about the old Windows-only desktop program, that was an alternative option to the "legacy" website that you just hyperlinked. The desktop app was discontinued by NavBlue when the web app was created.

Contrary to the other opinions on this thread, I was not a fan of the desktop app. I felt there were serious limitations. Obviously others disagree.

I do think that the web app has improved a lot, but needs further improvement.

Sent from my SM-G892U using Tapatalk

2StgTurbine 03-06-2018 08:03 AM

Sure, the NAVBLUE interface is a little clunky, but it is light years ahead of iCrew. There is a constant effort to update, refine, and inform the pilot group about NAVBLUE, yet I have not heard of a single rumor of iCrew getting fixed. I interact with it a lot more than NAVBLUE and I believe iCrew affects my schedule just as much.

Denny Crane 03-06-2018 09:48 AM


Originally Posted by GogglesPisano (Post 2544031)
I'm not sure what the consternation is all about. I use this ...

https://dalpbs.navblue.aero/cbw/info.phtml

It looks just like the interface we used up until a year ago when we had to use some other interface. But no we can use this again.

Now it doesn't ask me to sync everytime I log on. As a matter of fact it keeps me logged on. This is the desktop version, correct?

Question: Is the website you listed above going away? If so, when?

Denny

GogglesPisano 03-06-2018 10:06 AM


Originally Posted by Denny Crane (Post 2544260)
Question: Is the website you listed above going away? If so, when?

Denny

No idea. Probably 3 months before I realize it.

Denny Crane 03-06-2018 02:37 PM

If/when it goes away..........I'm gonna be in a world of hurt.....

Denny

dancerfrog 03-06-2018 05:39 PM

I got the NAVBLUES
 
For anyone that still uses Easybid, the update so you can send bids should be up by March 7 2018 2100 est or thereabouts. Cheers.

Han Solo 03-07-2018 03:44 AM

Just another reason to bid reserve :).

RamenNoodles 03-07-2018 04:20 AM


Originally Posted by Cogf16 (Post 2543756)
Just can't get over how bad(and how much worse this is than the 7 year old desktop version we used. I read how the DTW guys officially raised a lot of complaints at the MEC level and they were basically told to "shut up and color"

How about a grassroots petition to send to the 4th floor? It seems to me that complaints like this are better dealt with by management than by ALPA. I have a feeling a petition of 10,000 signatures might get their attention.

Han Solo 03-07-2018 05:01 AM


Originally Posted by RamenNoodles (Post 2544861)
How about a grassroots petition to send to the 4th floor? It seems to me that complaints like this are better dealt with by management than by ALPA. I have a feeling a petition of 10,000 signatures might get their attention.

And all we have to give up in exchange is another 4% of our WB flying...

OldFlyGuy 03-08-2018 08:13 AM


Originally Posted by Han Solo (Post 2544874)
And all we have to give up in exchange is another 4% of our WB flying...

"They" are enamored of the product. I think if you NEED 30+ instructional videos its too complex and not intuitive enough. I've asked questions and simply been told how wonderful it is. They rave about the product and tell me what a great thing web based apps are. I doubt you will see changes absent a strike. If you haven't started learning it you may have difficulty inputting "I want MUC on Wed." OFG

TenYearsGone 03-08-2018 08:57 AM

Im probably in the minority but minus the scrolling and the unchecking of already bid trips: I really think its an ok bidding interface.

I get what I bid and so far I have not been burned. I don't use it offline or with the surface. I use my MacBook.

TEN

FL370esq 03-08-2018 03:43 PM

AZ on the PBS Committee sure extols the virtues of the product but it just keeps falling short every time I use it.

It would be really nice if Nav Blew bought out EZBid with the intent to keep the intuitive (and simple) EZBid interface and merely fix a few of the more intricate modeling shortfalls that EZBid has.

Not gonna happen but a guy can dream. 😁

Hank Kingsley 03-08-2018 07:58 PM


Originally Posted by FL370esq (Post 2546438)
AZ on the PBS Committee sure extols the virtues of the product but it just keeps falling short every time I use it.

It would be really nice if Nav Blew bought out EZBid with the intent to keep the intuitive (and simple) EZBid interface and merely fix a few of the more intricate modeling shortfalls that EZBid has.

Not gonna happen but a guy can dream. 😁

AZ has been useless and condescending in my opinion. The product stinks. He can't take any criticism. My 1.9% votes to get a user friendly system.

gliderguider 03-09-2018 08:49 AM

The Web UI isn’t slated to be phased out is it? I find it simple and works well enough and a great work-around of the Web App. The Web app is just plain horrific and the PBS committee would do well to remember that they work for the pilot group rather than keep telling us we are “not using it right” when it is an abysmal product. In no other industry (except maybe a govt application) would this have made it past beta testing.

UGBSM 03-10-2018 04:28 PM


Originally Posted by GogglesPisano (Post 2544031)
I'm not sure what the consternation is all about. I use this ...

https://dalpbs.navblue.aero/cbw/info.phtml

It looks just like the interface we used up until a year ago when we had to use some other interface. But no we can use this again.

Love the old legacy website. Maybe not as powerful as the newfangled one but it is much easier to use. Hopefully we will continue to have a choice.

Cogf16 03-10-2018 05:26 PM

Agreed. He has responded to me as well as JB I believe and they are very defensive and take it personally. Its a POS in my opinion

gliderguider 03-11-2018 08:33 AM

When the PBS committee has to publish an 8 page notepad on just how to scroll, the problem is with the product not the user.

Hank Kingsley 03-11-2018 04:08 PM

If they put a quarter of the effort that went into the new FA uniforms, we'd have an improvement.

Barrett 01-10-2019 07:01 AM

Does anyone know if there is a direct feedback channel to the PBS developers ? This would eliminate personal bias of a handful of airline union reps. I really don't understand what is the motivation to what appears to be a personal bias related to current interface design and usability.
It would be nice to get some intelligent feedback from those at the developer side as to what is possible or not under the current web app paradigm.

ChecklistMonkey 01-10-2019 07:09 AM

I literally have no problem using the new interface. Sure, I would like to see it improved, but generally get everything I want.

Gspeed 01-10-2019 08:11 AM

Touchscreen scrolling on my PC no longer works with NavBlue. That functionality was killed off a few months ago for me.

Hillbilly 01-10-2019 08:52 AM


Originally Posted by Barrett (Post 2740211)
Does anyone know if there is a direct feedback channel to the PBS developers ? This would eliminate personal bias of a handful of airline union reps. I really don't understand what is the motivation to what appears to be a personal bias related to current interface design and usability.

It would be nice to get some intelligent feedback from those at the developer side as to what is possible or not under the current web app paradigm.



I would think if you volunteered to do work for the PBS Committee you would get an opportunity to interact with the right people at some point.

Barrett 01-10-2019 09:55 AM

I can certainly manage while rolling my eyes, but there is a lot to be desired for high altitude views of the rotations like one could quickly do in the PHP server side application, and no "scroll for more"...........
imo it's a great 1.0 version built obviously without enough enduser feedback in it's beta development but whatever

TED74 01-10-2019 01:27 PM


Originally Posted by ChecklistMonkey (Post 2740218)
I literally have no problem using the new interface. Sure, I would like to see it improved, but generally get everything I want.

This is very helpful; thank you.

GogglesPisano 01-10-2019 01:53 PM

Is it that hard to use the desktop version. WGLLT.*?

Or are laptops extinct?

*Works Good Lasts Long Time

crewdawg 01-10-2019 01:58 PM


Originally Posted by Barrett (Post 2740211)
Does anyone know if there is a direct feedback channel to the PBS developers ? This would eliminate personal bias of a handful of airline union reps. I really don't understand what is the motivation to what appears to be a personal bias related to current interface design and usability.

Submit a PBS bid inquiry and ask that your ideas be passed along to the developers. The guys that answer that are guys/gals, just like you and really have no "bias" about it. They just took some time to learn the system so they can help the line pilots.

sailingfun 01-10-2019 02:00 PM

[QUOTE=GogglesPisano;2740530]Is it that hard to use the desktop version. WGLLT.*?

Or are laptops extinct?

My 7 year old granddaughter asked to see my Delta only windows laptop. Promptly swiped and gestured all over the screen. Handed it right back to me and said, “It’s broke”.

ChecklistMonkey 01-10-2019 02:37 PM


Originally Posted by TED74 (Post 2740512)
This is very helpful; thank you.

Just as helpful as someone complaining about it or saying they've never even used it.

Cogf16 01-10-2019 05:54 PM

Am working on my Feb bid now and it's as infuriating as ever. The worst is actually viewing trips and then adding them to your bid. Its a 4 or 5 step process for me. Viewing the trips takes several steps, and then you have to come out of the "Show pairing report" screen if you want to "add" a trip to your bid. Then when you add a trip, you have to "okay it" EVERYTIME by clicking a box, then you have to deselect that trip and select another one. Then "okay" that one. After that, then I go to the "Show pairing report" but I must first deselect the previous trip and reselect the rest of them and then select "Show pairing report" pages. Then the whole "add bid" process starts again. Very painful and time consuming and a massive step back from the previous "desktop version" Why do we accept this POS??? And yes, I made phone calls and sent emails.

Rant over.

LumberJack 01-11-2019 01:23 AM

I use the grey version. It still works and I find it slightly less frustrating than the WebApp piece of trash.

sailingfun 01-11-2019 03:12 AM

Easybid, Easybid, Easybid!


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