Is there an email or number for a POC? I filled out the form and never received an email with instructions. I guess i could try to wipe it myself - what could go wrong?

The hard drive is encrypted and you need a bitlocker encryption key to wipe the drive. There is a hidden partition (not so hidden )on the drive that I'm certain has the key stored in it but you need admin user name and password to be able to access. I can run an exploit to accomplish what I need but I'm trying to do it the right way. LOL

You can try to wipe the drive and if successful, you'd need to pay for a new Microsoft license which kind of defeats the purpose of them resetting it. Basically, their reset process was them sending a code to give us admin privileges and the second part is a reset whereby a fresh install of W10 is overwritten to the drive with a license key attached.


My son and I looked at a lot of the coding that was done and boy it's bad. (From a coding perspective) Spelling errors and such.

Please no releasing cat from bag.

I know a lady that can help with the hard drive wiping. Let me know if you need her number. Her name is Hillary.

To go above Administrator level for any computer in the US, submit this request:

Пожалуйста, позвольте мне контролировать свой компьютер. Я обещаю проголосовать за клоуна, которого вы, ребята, помогли выбрать.

Am I the only one who ran that through google translate?

I corrected it for you.


Я не пытался взломать Поверхность. Зачем мне это делать? Исследуйте, если вам нужно. Я добровольно желаю самостоятельно исследовать и сообщать вам свои выводы. Между тем, вы знали, что есть миллион способов, которыми я мог бы уничтожить вашу Поверхность с этим кольцом, которое я украл у Роберта Крафта.

They have a problem, more instructions from IT are coming. Just got an email.

If you're reset didn't work, there's an email you'll have to send a request to and request the Bit Locker Recovery Key. Don't want to post it on here. They're swamped right now. Somebody made a boo boo!

You can call the help desk and they'll give you the email.

Delta IT made a boo boo? No way!