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Originally Posted by Trip7
(Post 2654841)
Strongly disagree that anonymous bus drivers are what the passengers want. Net Promoter scores continue to prove passengers are impressed by Pilots that stand at the door after the flight. Furthermore, the score goes even higher when they come out of the cockpit before flight and greet the passengers.
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Originally Posted by forgot to bid
(Post 2654707)
We get romanced per the FOM?!?!
Wait. By who? |
Originally Posted by PassportPlump
(Post 2654808)
Anonymous bus drivers is exactly what people want. Especially our high value customers. .
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One blurb I hope the company puts out soon is reduced PAs on flights with IFE. During deadheads I've noticed pax are visibly annoyed by long cockpit PAs after turning the seat beat sign off reaching cruise altitude. Folks are trying to enjoy their movie. IMO, FOM quiet hours policy should be 24/7 on all IFE aircraft.
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Originally Posted by Sparty
(Post 2652775)
Ok, after numerous times commuting, deadheading, or non-revving, why on earth do crews make PA’s about where they’re based? Who the heck cares? I know, nobody! Just more crap that gets spewed over the PA... now back to my movie. :)
Sounds like somebody needs a few days off. If you periodically unplug from the job, you'll find yourself less annoyed by the small stuff when you return. Sometimes a "mental break" is what the doctor would order you to call in sick for.:cool: |
Originally Posted by Trip7
(Post 2654935)
One blurb I hope the company puts out soon is reduced PAs on flights with IFE. During deadheads I've noticed pax are visibly annoyed by long cockpit PAs after turning the seat beat sign off reaching cruise altitude. Folks are trying to enjoy their movie. IMO, FOM quiet hours policy should be 24/7 on all IFE aircraft.
It could be reiterated in QCQ, CQ and a mandatory bulletin and maybe radio ads during Rush and guys will still brief the 3 minute brief like its 1985. I just dont know how you tell folks there is a tv screen in the back and they dont want to hear all that. Ridicule might be the best method. Idk. |
Originally Posted by forgot to bid
(Post 2654965)
The problem is the same as with quiet hours, it has long been in the fom and long been ignored. Nothing better than on the 545am flying getting a 605am full brief on the route of flight and a promise to tell us more before we begin our descent which is in 30 minutes.
It could be reiterated in QCQ, CQ and a mandatory bulletin and maybe radio ads during Rush and guys will still brief the 3 minute brief like its 1985. I just dont know how you tell folks there is a tv screen in the back and they dont want to hear all that. Ridicule might be the best method. Idk. One solid push on the switch or button and the PA should be done in 30 seconds or less. |
Originally Posted by Trip7
(Post 2654841)
Strongly disagree that anonymous bus drivers are what the passengers want. Net Promoter scores continue to prove passengers are impressed by Pilots that stand at the door after the flight. Furthermore, the score goes even higher when they come out of the cockpit before flight and greet the passengers.
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Twenty-First Century problems, when I was working it was a soup can and a string. The dollies would steal the can for cat treats.:D
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Originally Posted by badflaps
(Post 2655199)
Twenty-First Century problems, when I was working it was a soup can and a string. The dollies would steal the can for cat treats.:D
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