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Airline Pilot Central Forums (https://www.airlinepilotforums.com/)
-   Delta (https://www.airlinepilotforums.com/delta/)
-   -   Easter Meltdown (https://www.airlinepilotforums.com/delta/133523-easter-meltdown.html)

gloopy 07-05-2021 07:56 AM
Originally Posted by Der Meister (Post 3259100)
we don't staff the operation for weekends or holidays. We staff for Tuesdays...
Just not every Tuesday.

m3113n1a1 07-05-2021 09:42 AM
Originally Posted by Bert Sampson (Post 3259221)
What exactly do you need from CS that you can’t get from texting crew assist?
Calling out sick. It's ridiculous that we have to speak to a human and waste their time calling out sick.

crewdawg 07-05-2021 09:51 AM
Originally Posted by m3113n1a1 (Post 3259423)
Calling out sick. It's ridiculous that we have to speak to a human and waste their time calling out sick.
Can't disagree there, should just be a check box or a click & confirm somewhere in iCrew. That said, if I'm on hold more than a few minutes, I hang up and call crew assist or use the app, let them relay. If you really want to cover yourself just shoot a quick email to the CPO saying you tried to crew scheduling but had unreasonable wait times...I'm sick for rotation XXXX. They'll figure it out sooner...or maybe later.

All 5 Stages 07-05-2021 09:54 AM
Originally Posted by Bert Sampson (Post 3259221)
What exactly do you need from CS that you can’t get from texting crew assist?
At least calling in well should be automated.

A5S

m3113n1a1 07-05-2021 09:55 AM
Originally Posted by All 5 Stages (Post 3259430)
At least calling in well should be automated.

A5S
I've used the crew assist app to call in well. Apparently they are allowed to do that, just not mark you out sick.

TurbineBlade 07-05-2021 10:10 AM
Originally Posted by m3113n1a1 (Post 3259433)
I've used the crew assist app to call in well. Apparently they are allowed to do that, just not mark you out sick.
I have called out sick using the Crew Assist app before. Was no problem at all.

m3113n1a1 07-05-2021 10:13 AM
Originally Posted by TurbineBlade (Post 3259438)
I have called out sick using the Crew Assist app before. Was no problem at all.
This is good to know! I tried it maybe a year ago or so and they said no

Drum 07-05-2021 01:16 PM
Originally Posted by Der Meister (Post 3259100)
we don't staff the operation for weekends or holidays. We staff for Tuesdays...
Can I get more 3 + hour sits (aka ready airport reserve) in the A T L built in to our rotations please.

I just can't get re-routed enough.

Bert Sampson 07-05-2021 01:57 PM
You can do sick and well via crew assist. Or just call your CPO and leave a message, they’ll figure it out. We don’t get paid to wait on hold for 2+ hours

freezingflyboy 07-05-2021 05:52 PM
Originally Posted by notEnuf (Post 3259359)
PB days… ask how I know.
Man, the PB days have been a real grab bag! Last month it took a call to CS and am email to ALPA to get it right. This month they were on there (and correct!) almost the minute that I accepted the GS! At least some consistency would be nice.

Agree on the 2+ hours to call in sick/well. Completely unsat. Text to crew assist and call/email to CPO seem like a solid plan. Maybe when they get tired of dealing with it, they'll pressure CS to fix the staffing.


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