Thanks Alan and all the rest, I think I'm a little more confused, but the else start next sounds right. Hope it works, actually taking vacation on my vacation!?

 

The "issue" is that Microsoft stopped supporting IE8, and IE 8 is the browser in the lounge computer, and wait for it, what Easy Bid interfaces with. In fact if you had IE 9 or later you saw no issues. Easy Bid needs to update their programing to work with IE9 or later and that issue will be resolved.

They basically stopped supporting IE8 about the exact same time the new update was made to Navtech because of Microsoft stopping their support of IE8. Its a bunch of little things that resulted in a big deal for our bidding purposes.

 

Also worthy of consideration if you fly into BRU: Bruges and Ghent. 1.5/1 hrs away from BRU by train respectively. Both gorgeous (unlike BRU, which I consider a rather ugly city and fairly boring as well). Fantastic beer. Easy to do as a daytrip from BRU, though I'd much rather sleep in Bruges and do Ghent as a sidestop on your way back to BRU or down to Paris. We just had a few free days before my class @ DL so only stayed 4 nights, but my wife loved it...and is newly addicted to expensive Belgian quadruppels at 11% ABV!

 

Has anybody been able to get Easy Bid to work this week with IE 9 or Chrome? Is a fix going to happen before the 13th?

 

That may explain EasyBid's issue. But that doesn't address Navtech sh!tting the bed, the full-up server crash, and blast-update buffoonery. Delta IT is struggling.

Even if IE8 caused some of the problems, Delta had months to prepare for it. It's not like Microsoft decided Monday to ditch IE8 on Tuesday.

Why is an LEC rep making excuses for the company's inability to field a viable IT product?

 

Sorry to sound like a complete ignoramus on this tech stuff, but if you use EasyBid with Windows 7 OS, you're just waiting on Flightline to get their fix in, right? Not holding my breath; bid submitted manually for now.

Better question though: Since we're being told we should use Chrome for working with PBS, are the computers in the pilot lounges going to be loaded with the Google software?

 

Shows you how out of it I am on tech--I wasn't even aware you had a choice on what browser EB uses to integrate the bids to PBS. (or do you?)

 

There was a note on the site that Chrome might work better but I couldn't get either to send the bids the other night. Gonna try again when I get back stateside.

 

Sounds like some small company with no IT department rather than a S&P 500 with a "business relationship" with Microsoft.

IE9 has been available for 3 years, it's not like it just showed up.

Now if you're talking about EasyBid and their issues, then that's their problem. That's not what I'm frustrated with - it's DL and their antiquated IT. I mean, everytime I'm trying to change my DH seat on a DL computer I have to click through Script errors or something because the computer use such an old version of IE that Delta.bomb doesn't work well with it.

 

The very fact that we even have to pay for an outside vendor to audit and submit our bids, is ridiculous. There should be so much more functionality in what we can do and how we can do it. I'm talking phone apps. I pay for iCrew Max so that I can have a semi functional phone app that I can track my schedule and look at open time without having to resort to blindness and carpal tunnel inducing phone computing. This tablet we're getting... I know I keep slamming it, it's really not the hardware. It's the fact that I believe (based on years of frustrating experience) that this will be just the latest in a long, long line of tech missteps and disappointments. PeoplePC, Ecrew, having to enter passwords time after time, VPN tunnels, crew notification glitches, give me a break! It's not state secrets here, people! All the q & a on the tablet, it's all "not at this time", or, "planned for the roadmap". A company this size, this far-flung, deserves a world class IT department with a budget to get things done.