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tennisguru 06-09-2020 09:46 AM


Originally Posted by Breadcream (Post 3072487)
I promise I'm not blind/deaf to what management is currently doing. I just feel that these policies that have been put in place (parked planes, load cap, etc) can just as quickly be changed and updated. Right now the complaints are that we're hamstringing ourselves with a conservative approach to the rebound. Some people think management is trying to "save face" by sticking to their plan or is overcome by hubris and unwilling to budge. My hope is that as/if our competitors begin pulling way ahead, our team will be forced to adjust...its kind of what their job is.

I know there are going to be a few more dark days ahead. I'm thinking specifically when our 2Q earnings report is released; the amount of negativity that's going to swarm us via financial pundits and media analysts will be interesting to watch...but above all, I simply feel like we've turned a corner and the good news will outpace the bad and our revenue will return quickly. I'm going to stick to JANUARY and watch as these looooong months tick down.

Honestly for me the biggest debacle by management is the reservations mess, and close behind it is the shortages cropping up in other areas as well (gate agents, check in agents). It's one thing for someone to try to book a flight and see that Delta is full. Ok, so they find something else that works. But it's a whole other level when people have tickets bought that get cancelled and they have to go through this massive undertaking to either get a refund or change flights, or people who are trying to fly Delta but can't even get an itinerary built without the same reservation call center mess. That is just generating a massive amount of ill will towards our company that could be very damaging over the next few years.

Plus now there's stories cropping up about how we are short on people working the ticket counters so people are missing flights because we haven't reacted fast enough to the increasing demand there either.

badflaps 06-09-2020 11:49 AM

It sure doesn't help keeping the kiosks out of service.

Varsity 06-09-2020 12:43 PM


Originally Posted by Breadcream (Post 3072113)
Yeah I think I am. We have 7ish months until January and I think once the narrative shifts we’ll rocket away from this negativity loop and see that we’re right where we want to be staffing-wise after the holiday bump. Right about then we’ll start to see the need to staff for attrition going into summer of 2021.

From early March, it took us 3 1/2 months to hit bottom...it sucked down there but it’s in the past. I’ll happily predict it takes us about twice as long to get back to a place where we need to start hiring...right about JANUARY.

This is a for-profit business, not the Air Force. The measure of success is margin on revenue generated, not just passengers in seats.

Not long ago, (Late 90's, mid 2000's) airlines were flying around nearly full airplanes, at a loss. Half a dozen mergers, low oil prices and the largest economic expansion in our nations history made it a marginally viable business model for 5 or 6 years.

We're back at square 0.

In April we were at 20% load's on 10% of the normal schedule, with $49 tickets. Now we're at 60% loads, on 25% of the schedule, still with $49 tickets. Far from the days of 90% loads, on 100% of the schedule and $400 tickets.

My niece bought a ticket to San Diego from the Midwest on AA for $27 last week. That's not going to pay the bills.

It's going to take a lot, and I mean A LOT to get back to Pre Covid business levels. All the airlines today will be magnitudes smaller for years than they were in 2019.

Phins2right 06-09-2020 01:08 PM


Originally Posted by Varsity (Post 3072723)
This is a for-profit business, not the Air Force. The measure of success is margin on revenue generated, not just passengers in seats.

Not long ago, (Late 90's, mid 2000's) airlines were flying around nearly full airplanes, at a loss. Half a dozen mergers, low oil prices and the largest economic expansion in our nations history made it a marginally viable business model for 5 or 6 years.

We're back at square 0.

In April we were at 20% load's on 10% of the normal schedule, with $49 tickets. Now we're at 60% loads, on 25% of the schedule, still with $49 tickets. Far from the days of 90% loads, on 100% of the schedule and $400 tickets.

My niece bought a ticket to San Diego from the Midwest on AA for $27 last week. That's not going to pay the bills.

It's going to take a lot, and I mean A LOT to get back to Pre Covid business levels. All the airlines today will be magnitudes smaller for years than they were in 2019.

That's because the economy was in toilet back then.

The fundamental US economics going in to this rug pulled out from under us china-flu-instant-death-farce is that we had the strongest economy in the last 75 years. The airline landscape is much different now as well.

Nope, don't agree with you on this. BTW you could by a $27 ticket before china flu. Certain dates,time and city pair with flexible dates.

block30 06-09-2020 08:08 PM


Originally Posted by Varsity (Post 3072723)
This is a for-profit business, not the Air Force. The measure of success is margin on revenue generated, not just passengers in seats.

Not long ago, (Late 90's, mid 2000's) airlines were flying around nearly full airplanes, at a loss. Half a dozen mergers, low oil prices and the largest economic expansion in our nations history made it a marginally viable business model for 5 or 6 years.

We're back at square 0.

In April we were at 20% load's on 10% of the normal schedule, with $49 tickets. Now we're at 60% loads, on 25% of the schedule, still with $49 tickets. Far from the days of 90% loads, on 100% of the schedule and $400 tickets.

My niece bought a ticket to San Diego from the Midwest on AA for $27 last week. That's not going to pay the bills.

It's going to take a lot, and I mean A LOT to get back to Pre Covid business levels. All the airlines today will be magnitudes smaller for years than they were in 2019.

Where are people getting these 49 dollar tickets? Yesterday I tried buying a fly confirmed for less, for about 350 bucks, one way, basic economy, non stop. MSP-MCO for the end of June.

honest question.

Rooster435 06-10-2020 03:09 AM


Originally Posted by block30 (Post 3072966)
Where are people getting these 49 dollar tickets? Yesterday I tried buying a fly confirmed for less, for about 350 bucks, one way, basic economy, non stop. MSP-MCO for the end of June.

honest question.

not on Delta.

priorwhat 06-10-2020 03:30 AM


Originally Posted by block30 (Post 3072966)
Where are people getting these 49 dollar tickets? Yesterday I tried buying a fly confirmed for less, for about 350 bucks, one way, basic economy, non stop. MSP-MCO for the end of June.

honest question.

I had the same question I think delta prices have not gone down nearly as much as others

sailingfun 06-10-2020 05:27 AM


Originally Posted by Phins2right (Post 3072738)
That's because the economy was in toilet back then.

The fundamental US economics going in to this rug pulled out from under us china-flu-instant-death-farce is that we had the strongest economy in the last 75 years. The airline landscape is much different now as well.

Nope, don't agree with you on this. BTW you could by a $27 ticket before china flu. Certain dates,time and city pair with flexible dates.

Tickets are vastly cheaper today than 5 months ago. Transcon fares that were 600 are now under 300. Round trip from a SE city to NYC is now as low as 215. Could not touch it for under 500 before.

Funk 06-10-2020 06:37 AM


Originally Posted by sailingfun (Post 3073062)
Tickets are vastly cheaper today than 5 months ago. Transcon fares that were 600 are now under 300. Round trip from a SE city to NYC is now as low as 215. Could not touch it for under 500 before.

I had to put one of my kids on a flight to go back to USAFA for a summer term class. While I was trying to decode the non rev seats available with the 60% cap, we looked at other options. Frontier had a $215 fare, one way, from Atlanta, connecting in Florida I believe. Granted, that’s less than 24 hours out, and one way, but hardly a clearance fare.

(And why is it so hard for our decision makers and IT departments to understand and execute a website to show seat availability? I can do entire tax filings with greater certainty than I can decode travelnet and the three or four unofficial cheat sheets on how many seats are available on airplanes.)

EDIT: In fairness to mother D, the next most competitive price was on our metal, the flight he was trying to non rev on, for about $35 more.

Varsity 06-10-2020 07:42 AM


Originally Posted by priorwhat (Post 3073024)
I had the same question I think delta prices have not gone down nearly as much as others

Just Kayak'd LAX-ATL.

$64 on Spirit, $76 on AA.

Delta is $242.

If you think the economy is doing well right now, you need to be drug tested.

The numbers haven't hit for Q2 yet, but there is a reason institutional money is getting out and far away from the markets. They are totally irrational right now and not a representation of the real economy.


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