If it's just a little down time to sort out some issues, no big deal. The union email made me stop and take notice though.

Regarding the CCI issues:

Anybody else notice the new 'beta' CCI app had no problems working during these CCI outages?

 

Oh is that the case? I was wondering why I didn't notice any problems at all..

 

Actually both cci's have issues, but yes to your point. They're just forcing the shut down of cci original.
Interesting after all these years cci now has issues because of quicktrade. Want to bet aag has one of there cronies in the background waiting to push there program to replace quicktrade.
This place really stinks.

 

I agree both CCIs have issues. I could go on and on about how much I hate both of them. But the original CCI had outage issues on my last trip for all three of us. It simply would not connect for any purpose. I was the only one that had the new beta version and it worked as expected (not the same as not having issues) for the whole trip. I could sign fit or duty and look at the release electronically. Captain kept getting a printed release and doing fit for duty via ACARS.

 

This is an email blast from QuickTrade to all recent app users
What's happening to QuickTrade?

Today around noon central I was asked by the Flight Department, on behalf of IT, if I could take the app down temporarily so that the AA IT department could work on the connectivity issues with their MobileCCI app. By stopping QuickTrade app traffic to the server, they can see if the issues persist (meaning it's an issue with CCI) or else figure out if QT is doing wrong. I was told it would only be a short time, like an hour or two, but now it seems AA will wait until Wednesday morning to decide what to do. I wish they would have given us more time to prepare, but QuickTrade will always comply with directions from the company. I apologize for the downtime and the lack of notice. I had no prior notice myself.
Is QuickTrade coming back?

I should have more information about what's happening Wednesday morning and can either bring the system back online at that time, or write a fix for the software if necessary. Despite reactionary emails from ALPA, vague HI6 emails, and worried crewmembers, QuickTrade is not “Out of the game” or “eliminated”. No threats against QuickTrade have been made by AA. I expect to be back up and running Wednesday or Thursday depending on what AA says tomorrow.
What can you do to help?

It would be helpful if everyone would update their app, which contains some networking changes which might or might not help. Don't keep trying to login. Wait until you get an email from QuickTrade or HI6 saying it's working again. I'm sure it'll be big news when it comes back online. Maybe write a quick email to your union reps and your office (CPO / inflight) saying you support QuickTrade and it helps you do your job and helps the company.
What about refunds / extensions?

It's the nature of online services to occasionally have small outages. I am doing all I can to work with the company and get this issue resolved as fast as possible. Again, I am hoping to be online again Weds or Thurs. If the outage is a few days, then I plan to adjust subscription dates to cover the lost days. If the outage is unfortunately longer, then I will add extra months onto your account automatically or you can contact me for refunds. I ask for a few days of patience with this, as there are a lot of users and possibly a lot of coding work to do in a short amount of time.
For further information:

Please keep an eye out for follow up emails soon. You can also find more information on QuickTrade's facebook page: https://www.facebook.com/quicktradeapp/ or you can join my Slack channel for live chat and help here: http://quicktradeapp.com/slack/.

Once again, I am sorry for the trouble and I thank you all for using QuickTrade.
Mike Halliday
ORD CRJ CA

 

The sky is falling

 

This is welcomed news, at least in part. I fear the day it ever goes away. While I know we should have all "learned" SABRE, the company offers no training other than logging in on it and CCI/QT act as a crutch to not need to learn it.

So right or wrong, it has almost become a required application, at least to the people hire in the last few years.

 

Man, I use sabre a lot and I don't view Quicktrade as a crutch. It's just simply way faster at what it does vs doing the same thing manually. Additionally, it does some things that you’ll never get sabre to do like email notifications.

 

The only advantage to this is now I might be able to actually get a decent trip trade, since 90%of the pilot group doesn't know how to use DECS!

 

It’s just time consuming, not practical at all