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Easy Jet Fiasco

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Old 06-11-2017, 09:04 AM
  #11  
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Originally Posted by EXPAT1 View Post
This is the main point. Easy Jet is going against what TIMATIC rules provide for. The Dutch Immigration clearly lists TMOV or Transit Without Visa is valid as long as the stay is less than 24 hours, the passenger does not leave the Transit part of the airport terminal and a valid onward destination ticket is in their possession. Transit is a very routine status for travel. I understand now after the fact Easy Jet does not allow this status but KLM, British Airways and most carriers do allow it from London to AMS. It is as if Easy Jet is trying to lose business here. My whole point of contention is I was traveling on a round trip Easy Jet ticket and I feel Easy Jet had a responsibility to inform me while I was in transit in AMS on my first leg of my journey. I traveled to AMS no problem as I had an onward ticket in hand. Was it prudent or reasonable of Easy Jet to not inform me of this policy on Leg 1. If anybody has any small claims experience I would appreciate it.
TIMATIC is a tool developed by IATA for informational purposes, it is not a series of rules in and of itself. easyJet, like many LCCs, is not a member of IATA, so TIMATIC really is not relevant to this issue. But just a quick search will show you that many people have had similar issues with easyJet. Some have been successful in seeking compensation but most have not.
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Old 07-04-2017, 05:37 AM
  #12  
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I believe if the point about no transit was stated in their rules and you formally agreed to it, then there is nothing you can do about it That's the reason I'm not the biggest fan of low-costs, they always have a bunch of secrets you might never think about
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