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-   -   Frontier passenger arrested Easter weekend (https://www.airlinepilotforums.com/frontier/121434-frontier-passenger-arrested-easter-weekend.html)

FAASTER 04-25-2019 10:08 PM

Frontier passenger arrested Easter weekend
 
Does anyone know what the truth is on this story?

Apparently, a woman requests the flight attendant to re-seat a her and her daughter because their seats have fresh vomit from a previous flight, which is now on the daughter's hands and clothes. Flight attendent refuses to re-seat them. Instead, woman arrested and charged with misdemeanor trespass.

What really happened?

edit: (LAS to RDU on Easter weekend)

Powderkeg 04-26-2019 04:04 AM

You couldn’t have googled this?

"During boarding of flight 2066 from McCarran International Airport (LAS) to Raleigh-Durham International Airport (RDU) last week, two passengers told the flight attendants that vomit was present in their seat area. The flight attendants apologized and immediately invited the mother and her teenage daughter to move to either end of the plane so that the seat area could be cleaned. The mother and daughter were also told that once boarding was complete they would be provided other seats if available. The daughter was also offered cleaning products and invited to use the lavatory to wash up. The mother was unsatisfied with the response and became disruptive. As a result, the flight attendants determined that the mother and daughter should be deplaned and accommodated on another flight. The mother refused, and following procedure, law enforcement was called. Law enforcement then requested that everyone deplane so that the mother and daughter could be removed allowing the aircraft to be re-boarded and depart. We apologized to our passengers for the inconvenience caused by the departure delay. The safety of passengers and crew is our top priority at Frontier."

BiffleBalls 04-26-2019 06:19 AM


Originally Posted by Powderkeg (Post 2809172)
You couldn’t have googled this?

"During boarding of flight 2066 from McCarran International Airport (LAS) to Raleigh-Durham International Airport (RDU) last week, two passengers told the flight attendants that vomit was present in their seat area. The flight attendants apologized and immediately invited the mother and her teenage daughter to move to either end of the plane so that the seat area could be cleaned. The mother and daughter were also told that once boarding was complete they would be provided other seats if available. The daughter was also offered cleaning products and invited to use the lavatory to wash up. The mother was unsatisfied with the response and became disruptive. As a result, the flight attendants determined that the mother and daughter should be deplaned and accommodated on another flight. The mother refused, and following procedure, law enforcement was called. Law enforcement then requested that everyone deplane so that the mother and daughter could be removed allowing the aircraft to be re-boarded and depart. We apologized to our passengers for the inconvenience caused by the departure delay. The safety of passengers and crew is our top priority at Frontier."

I believe he was asking for someone who was actually there to chime in instead of just "Googling" it, yeah? I would like to know what "really" happened as well. I've see BS like this go down before, and I've also heard countless first hand stories of airplanes that were not properly cleaned after flights. I heard one first hand account from someone I've known for years about an aircraft that was not properly cleaned after a passenger had died on a flight in the front galley. The plane smelled of urine and feces due to the passengers bowls emptying, and then just received a cursory mop up job by the hazmat "cleaning crew". This is a huge problem at this airline and as usual nothing will happen unless it starts to cost Indigo money. I don't know what happened with the passenger or how she acted, but the story sounds exactly par for the course with this airline. I imagine this mother was totally ****ed off, just a livid as I would have been if my daughter had sat in someone else's puke, and I can also imagine some of our flight attendants not handling it professionally, inflaming the situation - this happens a lot as well. I have seen this movie way to many times and I'd like it to stop. It's disappointing, embarrassing, and demoralizing to read this crap in the news. The bathrooms are disgusting, the cockpits could feed an army of roaches, etc. etc. I have told management my concerns in face to face conversations with them as many other pilots have and there has been no action. So here we are, in the news again.

Excargodog 04-26-2019 06:38 AM

See what happens when it goes to trial. On the other hand, if it DOESN’T go to trial, that would tell us something too. But seriously, even if the mother is a total jerk, how do you miss cleaning up vomit on a seat before you let customers board an aircraft?

FAASTER 04-26-2019 10:14 AM

Thank you, Captain Obvious Powderkeg. You have saved the day by presenting Frontier's official corporate description of the incident which I have read on almost every news outlet.

PulledBreaker 04-26-2019 12:17 PM


Originally Posted by FAASTER (Post 2809366)
Thank you, Captain Obvious Powderkeg. You have saved the day by presenting Frontier's official corporate description of the incident which I have read on almost every news outlet.

How about it's none of your ****ing business? Better?

We have almost 1500 pilots, and you want the information that only 2 can give?

SFA320 04-26-2019 04:36 PM

[QUOTE=FAASTER;2809366]Thank you, Captain Obvious Powderkeg. You have saved the day by presenting Frontier's official corporate description of the incident which I have read on almost every news outlet.

She was arrested that also tells us something she obviously pushed it that far with the police. If she was bad enough the police arrested her, I can only imagine how she was treating the flight attendants.

Powderkeg 04-26-2019 04:44 PM


Originally Posted by FAASTER (Post 2809366)
Thank you, Captain Obvious Powderkeg. You have saved the day by presenting Frontier's official corporate description of the incident which I have read on almost every news outlet.

You’re welcome, happy to help.

In all seriousness...in this instance and any other news story where it’s “airline v. passenger” you have two sides to the story and then what really happened. But many passengers are looking for 15 minutes of fame and/or react poorly in these situations; more often than not the company press release more closely aligns with the truth, hence my cut/paste of the company position.

Excargodog 04-26-2019 05:12 PM

Google “frontier vomit arrest”

You get about 30 pages of bad advertising for Frontier. At this point the reality hardly matters, the airline gets a black eye.

This is the sort of stuff that people are seeing nationwide:

https://m.facebook.com/lynette.lipke...16470097362779

No way this couldn’t have been better handled.

pangolin 04-26-2019 05:26 PM


Originally Posted by Excargodog (Post 2809609)
Google “frontier vomit arrest”

You get about 30 pages of bad advertising for Frontier. At this point the reality hardly matters, the airline gets a black eye.

This is the sort of stuff that people are seeing nationwide:

https://m.facebook.com/lynette.lipke...16470097362779

No way this couldn’t have been better handled.

Oh yes it could have been better handled. Giving the child wipes and gloves? Let's see how many ways that's just wrong.


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