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Pilot House Shirts

Old 04-10-2018, 12:42 PM
  #1  
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Default Pilot House Shirts

Anybody order with them recently?

Tried to place a online order with no success. Followed up twice with customer service emails, which were kicked back. Tried the phone number with no response or call back.

I know they had issues over the years, but I did like the Canadian made shirts the were selling.
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Old 04-13-2018, 02:29 PM
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Originally Posted by Pitts12 View Post
Anybody order with them recently?

Tried to place a online order with no success. Followed up twice with customer service emails, which were kicked back. Tried the phone number with no response or call back.

I know they had issues over the years, but I did like the Canadian made shirts the were selling.
I placed an order online with them last month and all seemed normal. I checked the tracking number they gave me and it says shirts delivered so I get home expecting a package from them...and no package. I called customer service and left a voicemail twice, sent follow-up emails each time plus one extra email basically saying that they had lost a customer and I would be seeking a refund. I never received a response to any of my phone calls or emails. I finally ended up submitting a claim with my credit card company to get my money back, which worked.

All in all, it was a really disappointing showing from a company that I have been very satisfied ordering from for almost 10 years. I ended up ordering from A Cut Above and probably will again in the future. Definitely a lost customer.
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Old 04-14-2018, 03:05 PM
  #3  
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Thanks for the info, I guess they are done

How do you like A Cut Above shirts? Are they a heavier material? I hate the thin see thru shirts!
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Old 04-21-2018, 04:17 AM
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Originally Posted by Pitts12 View Post
Thanks for the info, I guess they are done

How do you like A Cut Above shirts? Are they a heavier material? I hate the thin see thru shirts!
I've only worn them once or twice since ordering but the material does indeed seem heavier/thicker and the build quality is at least as good as Pilot House. They're a couple bucks more per shirt, especially if you like little features like eyelets for the wings. Overral, I'm happy with the switch but I'm curious to see how I feel about the thicker material in the height of summer.
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Old 04-21-2018, 04:38 AM
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I go to ‘A Cut Above’ in Denver for shirts, the ‘Cirrus’ I think it’s called. They seem fine to me.

They had some slight size offset, compared to what one already wears. I just called them the 1st time, they mentioned size to order based on what I already wore.
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