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Originally Posted by rickair7777
(Post 2461548)
True for many pax, most especially super-frequent flyers and crew. But new, infrequent or nervous flyers do appreciate some re-assurance, even if it's nothing more substantial than someone who sounds like they know what they're doing. They may not care much about what you said, but some folks do care that you said it. Marketing surveys bear this out.
And I'd bet that some of the folks who tune it out would notice if it didn't happen and wonder why. They don't care about engine noise either, but they'd notice if it stopped. |
A brief initial greeting and brief landing announcement is all that is needed or desired based on my experience and observations over the years. Adlerdriver sums it up real nice. Definitely no place for the PA “CB” blabber routine.
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Originally Posted by rickair7777
(Post 2461548)
True for many pax, most especially super-frequent flyers and crew. But new, infrequent or nervous flyers do appreciate some re-assurance, even if it's nothing more substantial than someone who sounds like they know what they're doing. They may not care much about what you said, but some folks do care that you said it. Marketing surveys bear this out.
And I'd bet that some of the folks who tune it out would notice if it didn't happen and wonder why. They don't care about engine noise either, but they'd notice if it stopped. So we inconvenience everyone on the plane except the 1 or 2 nervous fliers? Doesn’t seem right to me. I make PAs extremely short unless we’re late or there is something out of the ordinary going on. If it’s early morning or late night they’re not getting any announcements. I’d like to see these “marketing surveys” that show people actually care about announcements. |
I flew a few legs with a CA who made long, painful, never ending, "funny" PAs that made me want to eat a gun. Could barely hear them but still brutal.
Was completely little taken aback at the 10-15 deplaning pax who took the time to thank him for his funny PAs. Im in the short, sweet and to the point group. |
Originally Posted by mainlineAF
(Post 2461694)
So we inconvenience everyone on the plane except the 1 or 2 nervous fliers? Doesn’t seem right to me.
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Originally Posted by mainlineAF
(Post 2461694)
If it’s early morning or late night they’re not getting any announcements.
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Always a fan of minimum PAs myself except in the summer when flying in Alaska. Since a majority of the passengers were vacationers it was nice to point out geographic interest items like glaciers, mountain ranges, etc. On a clear day even the business travelers appreciated that.
You don't have to do 25 minutes on Mt. St. Helens (heard that once!). Just a simple "On the right a nice view of the Malaspina Glacier" suffices. |
Tool of the day
Originally Posted by A330FoodCritic
(Post 2461778)
Did a red eye out of LAX, captain makes this long ass announcement, I very nicely said, you know you just woke everyone up. He looked at me like he wanted to take the ax to my head.
Some guys are just in their own little bubble sitting up front. Just no SA on what’s going on in the back. It’s one of the reasons I enjoy being a captain. No listening to guys babbling on the PA making us both look like clowns. |
"Welcome aboard everyone. Two hours to _______."
That's all you need. |
Anderson Cooper for TOTD
Years ago a captain passed in flight, Cooper asked if the plane was in danger of crashing. Today he asked the two guys who stopped the TX shooter, "knowing what you know now, would you do it over again?" |
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