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Old 12-31-2025 | 07:45 PM
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Default Hawaiian JS Listing

Has the procedure changed yet or do we still have to sprint around finding an agent who can use CASS like it’s 1989?
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Old 01-01-2026 | 01:11 AM
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In Honolulu yes... still need to go to a customer service counter. You'll also need (not really hut good luck convincing a gate agent otherwise) a listing even as OAL. Outstations generally can clear you at the gate but they still want a listing. If you get Alaska agents working the flight, 50-50 they know how to do anything beyind scan tickets to get passengers boarded.
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