Can’t connect on cellular data
07-26-2018 | 03:24 PM
#1
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Gets Weekends Off
Joined: Dec 2013
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From: 737 CA
Can’t connect on cellular data
Weird...all of a sudden, I can’t connect to the site using data. WiFi seems to work just fine. Any ideas what happened to cause that? It’s true on both my iPhone and iPad. Thanks!!
07-28-2018 | 06:48 PM
#4
Don't need that HUD!
Joined: Mar 2008
Posts: 321
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From: B787 FO
May be related to the 4G/LTE data routing capabilities of the nearest cell tower for your cellular service provider that you routinely connect to.
Take the mobile devices on a road trip, far enough away from where you're currently experiencing this issue that your cellular data is connecting to a different cell tower. Does the issue continue?
If the network routing error exists at a level beyond the local nodes, you may have to travel a much further distance to either find relief from a different network pathway, or confirming the error still exists and may somehow reside within your device itself.
Have you taken the devices on a trip for work to see if the error continues even in the outstation cities hundreds of miles away from home?
Take the mobile devices on a road trip, far enough away from where you're currently experiencing this issue that your cellular data is connecting to a different cell tower. Does the issue continue?
If the network routing error exists at a level beyond the local nodes, you may have to travel a much further distance to either find relief from a different network pathway, or confirming the error still exists and may somehow reside within your device itself.
Have you taken the devices on a trip for work to see if the error continues even in the outstation cities hundreds of miles away from home?
07-29-2018 | 04:45 AM
#5
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Gets Weekends Off
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From: 737 CA
Thanks
Thanks for the response! I don’t think that’s it, since I’m the last few days, I’ve been in RDU, TPA, CUN, and lAX. Still doesn’t work on cell data. And it’s on my iPhone and iPad. I sent a message to the Contact Us a few days ago, but just crickets from there. Oh well, maybe it will fix itself at some point.
07-29-2018 | 07:02 AM
#7
Administrator
Joined: May 2006
Posts: 8,025
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From: C-172
Since the departure of nmarconato, I am trying to find the person who is taking his spot as admin of APC. So please bear with us as we sort this out. The issue posed by this thread is way too techy for me, otherwise I'd be writing a long treatise on it!
07-29-2018 | 10:56 AM
#8
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Gets Weekends Off
Joined: Dec 2013
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From: 737 CA
Solution?
OK, after messing around with the settings, I found that disabling LTE allows me to sign on. I have no idea what changed in the last few days, or if it as just a few of us. Anyway, try that solution if you’re having issues.
07-29-2018 | 08:11 PM
#9
Gets Weekends Off
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From: 767A (Ret)
07-29-2018 | 11:46 PM
#10
Thread Starter
Gets Weekends Off
Joined: Dec 2013
Posts: 131
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From: 737 CA
LTE
After a day of messing with it, the Disable LTE isn’t foolproof. But at least I can get on sometimes. What in the world made it all of a sudden like this? Or is just me and a couple others? Ughhh...
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