Jetblue Apology
02-25-2007 | 01:25 AM
#13
Gets Weekends Off
Joined: Nov 2005
Posts: 218
Likes: 0
From: C-172A, A320
It is sweet because it's EXTRA money. Something you don't get.
Not base pay , not your bid month, it is EXTRA- understand?
We did not paint a target on anybody. Your legacy airline who outsources flying to some RJ outfit is the cause of that evil.
02-26-2007 | 01:59 PM
#14
Gets Weekends Off
Joined: Oct 2006
Posts: 437
Likes: 0
From: NU Guy
Gman you need to step back from the blue-aid and do some basic math problems. 1.5(2.0) is still less than 1.0(4.0) kapeesh.
02-26-2007 | 04:30 PM
#15
On Reserve
Joined: Jan 2007
Posts: 12
Likes: 0
Most importantly, we have published the JetBlue Airways Customer Bill of Rights—our official commitment to you of how we will handle operational interruptions going forward—including details of compensation. I have a video message to share with you about this industry leading action.
While well intended, Neelman's attempt at appeasement via a bill of rights is a bad idea. Passengers already expect far more than is warranted by prices which they pay. Senator Barbara Boxer, a self proclaimed airline industry expert, is just the person to pass legislation that will hurt the industry far more than it helps passengers. Can you imagine the response from the cabin when the Captain announces a return to the gate from the hold short line because of federal law? Or how about stocking the aircraft with enough food for a delay that may never oocur? Delays at JFK are common and are occasionally amplified by bad weather. Last summer, I spent 3 hours from push back to takeoff to Amsterdam because of a thunderstorm that shut down the airport and stacked up traffic. So I owe my passengers a voucher because mother nature got ****ed off?
The answer, in the case of forecast snowstorms, is in proactive decisions by the airline. Much like the actions that JetBlue took this week by cancelling flights ahead of time.
The bottom line is that we do not want the nipple heads on the hill telling us how to mangage adversity during our daily operations. We can all agree that every carrier has areas in which they should strive to improve service to customers, but Neelman needs to be cautious of the message he is sending externally while trying to fix an internal problem.
While well intended, Neelman's attempt at appeasement via a bill of rights is a bad idea. Passengers already expect far more than is warranted by prices which they pay. Senator Barbara Boxer, a self proclaimed airline industry expert, is just the person to pass legislation that will hurt the industry far more than it helps passengers. Can you imagine the response from the cabin when the Captain announces a return to the gate from the hold short line because of federal law? Or how about stocking the aircraft with enough food for a delay that may never oocur? Delays at JFK are common and are occasionally amplified by bad weather. Last summer, I spent 3 hours from push back to takeoff to Amsterdam because of a thunderstorm that shut down the airport and stacked up traffic. So I owe my passengers a voucher because mother nature got ****ed off?
The answer, in the case of forecast snowstorms, is in proactive decisions by the airline. Much like the actions that JetBlue took this week by cancelling flights ahead of time.
The bottom line is that we do not want the nipple heads on the hill telling us how to mangage adversity during our daily operations. We can all agree that every carrier has areas in which they should strive to improve service to customers, but Neelman needs to be cautious of the message he is sending externally while trying to fix an internal problem.
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