DXer

I see. We run our own proprietary software to keep track of flights. Delays are incorporated in it, but we will receive EDCTs through a variety of other means. The only 'task' that appears is when all payload information is in and you should push the button for a release.

DXer

I get it. The problem is the length of time it takes for information to be handed down. For example: 90 minutes before departure, ATC, myself, and our coordinators are made aware of a proposed ground delay. Nothing is official so nothing is done. 30 minutes later, there is a telcon with stakeholders and facilities telling us there will be a GDP. Info then will be rates, facilities, duration, potential route outs, etc. 15 minutes later it is official. After that, it takes our ATC guys a while to flush out good times, swap slots, delay flights, work with FAR117 limited guys, and whatever. Now it is time to go, you're boarded up, and boom... One hour delay.

If I know all of this before you board, I'll tell ops to not board and pin a delay on me if that is what it takes. Usually, I'll get a call from the crew about the delay and relay information via ACARS if/when I have it.

And like other's have implied... a plane in the air is much more important to me than one on the ground. I try to pass along info when I can.

TCASTESTOK

Actually some airlines do AUTO-boarding to get a D:0 time UNLESS the crew tells the gate agent NOT to board.


Well I mean if you have a chance you could get on the clearance freq since you 99% of the time are on ground power and just quickly ask "[airport] clearance {airline XXX}.
{airport} clearance.
Yea do we have an EDCT for our flight?
(usually clearance will be happy to give you that info if they have it.
From there it will help give you more info to decide whether to board or not.

ReadyRsv

RE: Autoboarding. I am aware of autoboarding. If I don't want to board, I tell them not to. It's a simple concept.

RE: Clearance freq. Yes, I know how to call clearance, I am not an idiot. I am talking about more than 30 minutes out.

This is all very simple airline 101 stuff here. Not getting what you need and allowing it to happen is captain stuff. Doing your job and making sure you get what you need is Captain stuff. Anyone doing the little c captain stuff is not helping their crew or pax or company.

No info. No go go.