SWA to MEX??
03-07-2012, 06:59 PM
#5
Doesn't Get Weekends Off
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Posts: 2,598
Originally Posted by tazzzzed
its already been announced for may of 12. Go to Airtrans home page
03-07-2012, 07:59 PM
#6
Gets Weekends Off
Joined APC: Aug 2007
Position: 737 F.O.
Posts: 180
Originally Posted by acl65pilot
Anything farther and they will have to totally revamp their service model.
Consumer Reports also joined a growing list of organizations offering an airline-by-airline rating of U.S. carriers, rating Southwest and JetBlue at the top and US Airways and United at the bottom. Consumer Reports last issued such a rating in 2007.
Speaking about fees, Consumer Reports says in a release:
"The proliferation of added fees at or after check-in by many carriers further contributes to passengers' low opinion of today's flying experience, and even to their decision of whether to fly at all. Forty percent of survey respondents who said they're flying less these days gave increased fees as the major reason—far more than those who blamed flight delays, poor service, or any other annoyance."
"What we found is that paying fewer additional fees generally translates into a passenger having higher overall satisfaction with an airline," Mark Kotkin, a director of survey research at Consumer Reports, says in the release.
As for its ratings, Consumer Reports evaluated 10 of the nation's biggest airlines, evaluating them on check-in ease; cabin-crew service; cabin cleanliness; baggage handling; seat comfort; and in-flight entertainment.
The ratings (scored on a 0-to-100 scale):
1. Southwest (87)
2. JetBlue (84)
3. Alaska Airlines (79)
4. Frontier (78)
5. AirTran (74)
6. Continental (72)
7. American (65)
8. Delta (64)
9. United (63)
10. US Airways (61)
As for its methodology, Consumer Reports says:
"What we found is that paying fewer additional fees generally translates into a passenger having higher overall satisfaction with an airline," Mark Kotkin, a director of survey research at Consumer Reports, says in the release.
As for its ratings, Consumer Reports evaluated 10 of the nation's biggest airlines, evaluating them on check-in ease; cabin-crew service; cabin cleanliness; baggage handling; seat comfort; and in-flight entertainment.
The ratings (scored on a 0-to-100 scale):
1. Southwest (87)
2. JetBlue (84)
3. Alaska Airlines (79)
4. Frontier (78)
5. AirTran (74)
6. Continental (72)
7. American (65)
8. Delta (64)
9. United (63)
10. US Airways (61)
As for its methodology, Consumer Reports says:
Consumer Reports airline ratings are based on responses from 14,861 readers who told the Consumer Reports National Research Center about their experiences on 29,720 domestic round-trip flights from January 2010 to January 2011. Airlines were scored based on passengers' responses to questions regarding overall satisfaction, check-in ease, cabin-crew service, cabin cleanliness, baggage handling, seating comfort, and in-flight entertainment. Consumer Reports also asked questions about charging additional fees.
Seat comfort, fees top complaints in airline survey - USATODAY.com
Seat comfort, fees top complaints in airline survey - USATODAY.com
03-09-2012, 03:36 AM
#7
Gets Weekends Off
Joined APC: Jun 2008
Position: B-737 Right
Posts: 243
Originally Posted by tazzzzed
its already been announced for may of 12. Go to Airtrans home page
This post is not intended to be a flame in any way ... did SWA get approval to fly international starting in May 2012?
Or are you talking about the existing international service on the Airtran side of the partition that is already going on (available already, no need to wait until May)?
It is my understanding that Airtran will continue to fly the international routes on the Airtran side of the partition for the next year or two until approval is granted to fly international on the SWA side of the partition.
03-09-2012, 08:47 AM
#8
Gets Weekends Off
Joined APC: Jun 2006
Position: B737/Capt
Posts: 998
Originally Posted by Marvin
This post is not intended to be a flame in any way ... did SWA get approval to fly international starting in May 2012?
Or are you talking about the existing international service on the Airtran side of the partition that is already going on (available already, no need to wait until May)?
It is my understanding that Airtran will continue to fly the international routes on the Airtran side of the partition for the next year or two until approval is granted to fly international on the SWA side of the partition.
Or are you talking about the existing international service on the Airtran side of the partition that is already going on (available already, no need to wait until May)?
It is my understanding that Airtran will continue to fly the international routes on the Airtran side of the partition for the next year or two until approval is granted to fly international on the SWA side of the partition.
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